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Regarding Moriarty’s Awesome Non-Stop Blu-Ray Coverage... Or Lack Thereof!

Dear Sony... Y’know, some days it doesn’t pay to be a movie fan. I’ve done tons of DVD coverage over the years here at AICN, and it’s funny... I’ve heard some people actually say, “But you guys don’t really cover DVD at Ain’t It Cool, do you?” I know I’ve been writing reviews for DVD since 1999 at least. And I’ve been a home video freak for as long as there’s been home video. I was a first generation video nerd in the ‘70s. When I got my Blu-Ray player last November, I fell in love fast with the format and with my PS3, my first Blu-Ray player, and writing about that experience kicked off not only one of the best talkbacks I can remember recently, but my own experimentation with the format. A couple of studios added me to their reviewer lists for HD content, and Blu-Ray discs started to arrive. I reviewed several, and then about six weeks ago, I stopped suddenly and completely. Didn’t mean to. It’s just that my PS3 shit the bed. Here’s the thing... I’ve been positively evangelical about the PS3 since I got mine. I know I’ve talked at least four friends into buying the machine, and I’ve repeatedly discussed my evolving admiration for just how adaptable and versatile machine it seemed to be. There are some sound issues that still need to be resolved, and some interactivity that is still being refined, but the constant stream of firmware updates (something I recall being horrified by when I first heard about them) is one of the things I really like about the machine. Or at least, I did until today. About six weeks ago, I was playing HALF-LIFE 2 one night and everything was fine. I’d just watched a new copy of MONTY PYTHON’S LIFE OF BRIAN...

... which was so beautiful that I am willing to bet it looks better now than it ever did in theaters. I’ve seen two different film prints of LIFE OF BRIAN, and neither one looked even remotely like the image on the Blu-Ray disc. It’s actually a pretty striking film, one of the more historically accurate Biblical-era films (no surprise given the educational background of the Pythons), and even more relevant now than when it was made. The comedy here is dark and challenging, but it’s not sacrilegious at all. Instead, it has no respect for the various ways we find to kill one another and the ridiculous reasons we manage to make up to justify doing that killing. Brian (Graham Chapman in one of his very best performances) is basically a terrorist trying to run off an occupying force in his Middle Eastern homeland. To call that “uncomfortable” right now is an understatement, but leave it to the Pythons to make you actually think about the human and political and religious underpinnings of their humor and still manage to make you laugh till you cry from the sheer silliness of it all. I digress. Point is, the system worked. There was no indication of the problem. Then I turned it off and went to bed. When I turned it on the next day, it came on like normal. The same menu screen as always. The remote worked fine. I was going to watch THE ROCK in Blu-Ray, and when I put the disc in, I saw the familiar blue “loading” circle in the right corner of the screen, like a soothing cigarette burn. Only... it didn’t go away. It just kept loading. And loading. And loading. I thought maybe it was the disc. I’d just opened it. Just gotten it in the mail a few days earlier. Maybe it was a defective disc. I took it out, looked at the surface of it. It looked fine. So I tried it again. And the second time, it did the same thing. Loading. Loading. Loading. So it’s the disc. Obviously. After all, I’d just watched a disc the night before. I took LIFE OF BRIAN out of the case, put it in to double-check. Loading. Loading. Loading. Loading. Oh, shit. I tried CLOSE ENCOUNTERS. RATATOUILLE. PLANET EARTH. Nothing was working. So I decided I’d try one of the games. I’d just picked up ASSASSIN’S CREED and THE ORANGE BOX, and I’d been playing HALF-LIFE 2, chipping away at it a little bit at a time. I put in the game... and same thing. Loading. Loading. Loading. Loading. Every other feature of the PS3 was still working. I could play any of the music I had stored in the hard-drive, look at the photos I’d put in. The trailers I’d downloaded from the Playstation Store were still there, and they still played perfectly. I used the wireless connection to download the DEVIL MAY CRY 4 demo, and sure enough, it played. Because there’s no disc in use, it played fine. But THE ORANGE BOX? It wouldn’t recognize it. The machine had simply stopped recognizing discs of any sort. Seems problematic for a device that is built to play discs, eh? So I did my reading online about similar examples of this issue, and it seemed like it happened infrequently. It wasn’t like the Xbox 360’s RROD. It wasn’t a widespread gripe or a nonstop problem. It was an occasional thing where it seemed like the laser just stopped working for some reason, and you would have to replace the whole machine in every case. Great. I contacted Sony, and I asked them to send me the free shipping materials for me to send the machine back to them. And then I waited. And more Blu-Ray discs came in for me to review, and now... I couldn’t. They just stacked up on the desk. Taunting me.

I wouldn’t necessarily hunt GATTACA down again, but this is one of those titles that I’ll definitely watch again in high-def because I’m curious how it’ll look. Like THE ROCK, which I mentioned, or like this one...

I’m just curious how they’ll look. They’re not GREAT movies, but right now, the studios are just testing the waters, priming the pumps. The biiiiiig releases aren’t really here yet. The ones I’m dying to see right now, the ones that just irritate me every day because there they are, on my desk, and unplayable in my house...

That galls me. Seriously.

I really want to see this again, and I won’t watch it until I can watch it this way. Which is also true of...


You get the point. It’s certainly not for lack of things to write about that I’ve remained mute on the subject of Blu-Ray releases this spring. I want to chime in, certainly. And then today, the UPS guy showed up, as he is wont to do here at the Labs. Toshi likes to sign for the packages, and today, there was one that looked a heck of a lot like the box I’d sent off to Sony a few weeks back. Yep. Inside, my brand-new PS3. I cleared the shelf space for it in the family room, plugged it in, hooked up the HDMI cable, then plugged the controller in so it could charge as I set the machine up. Oddly, it was in “Factory/Repair mode,” which didn’t really make sense to me. That’s not how it was the first time I set up a machine. I was told that it would not be my original machine that I got back, but instead, it would be a brand-new one. That’s why I had to copy all my saved game info and other settings to a USB card when I sent the old one in. But this machine had obviously been on at some point. I moved through the PS3 menu screen...

... and just did the bare minimum set-up to get started. I wanted to try some discs. More importantly, I wanted to install the latest system firmware update. And pretty quickly, the PS3 told me I needed to do an update, and directed me to the System Update screen. I did what it told me to, after setting up the wireless connection so it could access the internet, and it went through the update process. The last step in the process is for the system to automatically restart. Which it did. And when it came back on, instead of the familiar onscreen menu you see above, it was just a red screen with the alarming phrase “A SERIOUS ERROR HAS OCCURRED, PLEASE CONTACT SUPPORT” written in a couple of dozen languages. Bricked. Fried. Dead. Again. And when I called Sony Tech Support today, they told me that I can... send it back. Again. They also made sure to tell me that they have only a 1% failure rate in these machines. And they repeated that to me several times to make sure I knew that only 1% of their machines ever fail like this. So how many millions of units do they have in the marketplace? And somehow, with only a 1% failure rate, both of the machines I’ve had have failed? The first girl who helped me today told me that the update can do that to machines. Now, when I first got my PS3, one of the selling points was that the machine is essentially “future proof,” but if these firmware updates might fry your machine completely, then that’s not really future-proofing anything, is it? The girl seemed to be totally nonchalant in telling me this, too, like it shouldn’t bother me. So suddenly, I’m feeling a whole lot less evangelical, folks. I’m going to call my friends who I convinced to buy the PS3 this week, and I’m going to make sure they know that this might be an issue. I thought I could sneer at the Xbox 360 RROD, but it turns out this machine is just as susceptible to sudden and complete system death. At least in my experience. When I mentioned to the second guy I dealt with on the phone today that I felt like should write about why I couldn’t write my reviews, and how unreliable my experience with the PS3 has become in the last month and a half, he told me to “go ahead and slander us if it makes you feel better.” When I asked him to clarify what part of the account I’ve just given you above was untrue, he then said, “Okay, I’m sorry, I guess that was incorrect.” Fucking ay, right, it’s inaccurate. It can’t be slander if it's true, and my personal experience with the PS3 has gone from dream to big fat pain in the ass in one fell swoop. And as a reviewer, that’s got to be the review now. I still love my PS3 in theory, but if I weren’t sweating my taxes right now, I’d just go buy a stand-alone Blu-Ray player tomorrow and completely remove the PS3 from the equation. When I get it back, if it works, great. I’ll be thrilled. But I can’t rely on it anymore to actually work when I need it to, and I find it both embarrassing (publicists don’t send me these Blu-Ray discs out of general human kindness) and frustrating (I bought a Blu-Ray player because I wanted to watch some goddamn Blu-Ray discs) to think that I dropped that much money on a machine that, at the moment, seems to be worth so very little.

Drew McWeeny, Los Angeles

Readers Talkback
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  • March 25, 2008, 6:17 a.m. CST

    The power of geeks compels you!!

    by Boba Fat

    Sony, it looks like you messed with the wrong geek. I'm a bit scared of Moriarty and I'm a anonymous talkbacker.

  • March 25, 2008, 6:23 a.m. CST

    Brilliant & worrying

    by Prawnee

    I've had these problems with all Playstations. Calling technical support on Christmas Day is a harrowing experience.

  • March 25, 2008, 6:23 a.m. CST

    Brilliant & worrying

    by Prawnee

    I've had these problems with all Playstations. Calling technical support on Christmas Day is a harrowing experience.

  • March 25, 2008, 6:23 a.m. CST

    Brilliant & worrying

    by Prawnee

    I've had these problems with all Playstations. Calling technical support on Christmas Day is a harrowing experience.

  • March 25, 2008, 6:28 a.m. CST

    1% failure rate...

    by bluelou_boyle

    What does that mean, exactly? 1% of PS3's completely fail totally ? Or only 1% have a few bugs. Thing is, they know no-one is ever going to check these stats so you can't trust them. For what it's worth, I've had a good experience with Pioneer. My 515 DVD player is NINE years old, and it still works perfectly. Plays discs from all regions. Maybe their blu-rays are good. It sounds like anyone purchasing a PS3 needs to get a 2-year guarantee, at least.

  • March 25, 2008, 6:30 a.m. CST

    Free PS3 please

    by Alpat24

    This long rant about Drew's misfortune at not being able to watch Blu-Ray discs and hence review them, is one big ruse to ensure he gets a free PS3 from Sony or get his PS3 back sharpish. His rant is for personnel gain, as soon as Sony see this, they will send him a new PS3 so he keeps praising the machine. Cyncial view ? Perhaps, but his last paragraph practically calls Sony's bluff not to send him a new PS3.

  • March 25, 2008, 6:32 a.m. CST


    by drew mcweeny

    ... not at all. They are sending me another one. The box to ship it is already on the way. But that's it for me counting on the machine. Two bricks in the first six months? That's preposterous. More than anything, I'm looking for suggestions from you guys for what kind of machine I should go buy. And, yes, with my very own money.

  • March 25, 2008, 6:40 a.m. CST

    HD-DVD > Blu-Ray

    by Gungan Slayer

    Just saying

  • March 25, 2008, 6:47 a.m. CST

    Attn:Mori and the PS3 guy

    by boucon

    Slander is Spoken. Libel is wrItten. That is all, carry on.

  • March 25, 2008, 6:52 a.m. CST

    wait til you see Beowulf!...

    by wildphantom07

    Mori, I feel for you. I'd be nowhere if my PS3 died on me. When you do get it back and working make sure you import Warners region free blu-ray of Beowulf from the UK. I was absolutely shocked at how stunning it looked. Best thing I've seen in hi-def, and that includes the blu of Ratatouille

  • March 25, 2008, 6:58 a.m. CST

    Damn right

    by thefrood

    Customer Service is the uniting force of crap-ness with most electronics brands and it's great that Mori is actively highlighting this with his own experiences. You shell out a few hundred bucks for a piece of hardware which should be fun, then when it fucks up getting it sorted is a nightmare. Not only is it a pain having to send the unit back, but being patronised and treated like a dick by the staff really puts the boot in. I had to return my kids Wii because the graphics card went tits up. Went to all the hassle of packaging it up, promised the kids it would be back soon. Some nut-sack at Nintendo sends the thing back 2 days later un-repaired and with no explanation. I'm not expecting miracles, but at least show some god-damned manners when dealing with your customers. They obviously think that they shift enough units that it won't hurt if they piss of a few people. I for one am glad Moriarty can use his position to stand up for the little guy, and if he gets a new PS3 for his troubles all power to him.

  • March 25, 2008, 7:09 a.m. CST

    Alpat24 summed up how i feel after reading this article..

    by bowtiehoon

    I don't see what was the point of this rant other than, "see sony, this is what happens when i don't get VIP treatment..." soz Moriarty, i don't buy into that whole, "I'm looking for suggestions..." line, that message was definitely not clearly stated in the rant... "me want cookie, me want cookie" cookie monster wants more free SHIT! LOL...sigh...don't mind me, I'm just jealous, i want free blu-rays too :( lucky bastard...

  • March 25, 2008, 7:11 a.m. CST


    by BringingSexyBack

    No way you got a new machine on the first swap. Companies don't do that anymore, they just send you refurbs. And guaranteed your lemon will end up in someone else's hands eventually. UPS and Fedex are making a killing transporting these bad machines from one screwed customer to another. 1% failure is unacceptable considering the cost of these machines. Good luck on the 2nd swap.

  • March 25, 2008, 7:11 a.m. CST

    Charge them

    by RenoNevada2000

    Mori, as someone who obviously earns income from their writing, you need to threaten Sony with charging (sueing) them for lost revenue due to the failure of their product.

  • March 25, 2008, 7:11 a.m. CST


    by icedtea1996

    i think you should get a stand alone blu ray player before complaining that you cant do you work because your game console (first and foremost!) wont play your work material. and taxes is not an excuse to be unprofessional and not have a backup device or at least a "real blu ray" device. im not an owner of either, but surely theres something wrong in your equation.

  • March 25, 2008, 7:12 a.m. CST

    Send Me a Free Blu-Ray Player

    by Internet Thug

    Or I will write about how bad the PS3 is!!!!!!!!! Fear my fat gut and my swarms of geeks... DON'T YOU KNOW WHO I AM???????

  • March 25, 2008, 7:14 a.m. CST

    Not a suggestion -- just another firmware story

    by Miami Mofo

    I kinda feel your pain, Moriarty. The quick fix? Easy, DON'T PAY YOUR TAXES! :~) Seriously though, I just went through something somewhat similar but not with the PS3. Three weeks ago I FINALLY disconnected my VCR from my home theatre and went out and bought a Sony BDP-S300 Blu-ray player. Had no problem hooking it up and was quite impressed with what I saw from the three Blu-ray discs I had. Then I started to check out my DVDs to see how they looked and when I put in the third disc, the menu came onscreen and the backround music was heard but nothing else worked. Well, almost nothing. The movie would not begin to play when I pressed 'Enter', nor could I get access anything else on the menu either. In fact, only two buttons worked -- 'Stop' and 'Open/Close', so at least I was able to retrieve the disc. Feeling absolutely no desire to unhook evrything and return the player to Best Buy, I called Sony instead where I was informed that they would be sending me out a new firmware disc (my notebook doesn't have a DVD burner), this new one Version 3.8. The disc arrived three days later and thirty minutes after I received it I had a fully working BDP-S300 (i.e. that disc played) and I became a satisfied customer. The thing is, it wasn't a new DVD that wouldn't play -- it was a DVD that was released back in 2005. Why my Blu-ray player couldn't play it without the firmware update is beyond me. Oh well, at least the problem was fixable.

  • March 25, 2008, 7:16 a.m. CST


    by BringingSexyBack

    Just buy a new one at any electronics store with a return policy, swap the machines and return it at the store. Not that I've done that myself.

  • March 25, 2008, 7:20 a.m. CST


    by PervOmatic

    I wrote a shitty Mortal Kombat script and now I stopped getting free shit. Boo-fucking-hoo. Who cares? Your reviews were some of the best "real" reviews on this site and now all we are left is crap like this? What a tragedy....

  • March 25, 2008, 7:24 a.m. CST

    PS3 and Wii are still the most reliable.

    by knowthyself

    The 360 is a RROD waiting to happen. All of them.

  • March 25, 2008, 7:42 a.m. CST

    I just got a PS3


    I got so sick of XBox 360 after reluctantly giving in to Microsoft coz I was a diehard Sony fan but wanted to experience next Gen gaming. Anyway I purchased a 360 last Jan and in just over a year have had the unfortunate experience of losing 4!!! to different faults each time (and never even had the RRofDoom!) so luckily when my 4th machine broke I was still able to get a full refund on the reciept and swapped it for a PS3. <P>Oh! My! God! it was like a breath of fresh air from the Gods! When i turned it on to be greeted with a really nice orchestral boot-up noise, great set-up system, Blue-ray player! and NO INDUSTRIAL FAN NOISE!!! It used to piss me off big time every time my XBOX fucked after only a few months but what really annoyed me was having to put the fucking subtitles on most movies I watched at night because I couldn't have the volume loud enough to get over the machines Turbo Engines for fear of waking my kids and the neighbours up. <P>I really feel for you man! I had enough of shitBox£60's constant fucking up probably coz it got internally Hotter than my toaster and After getting the PS3 I am sooo happy with the machine and the fact that Blue-Ray has won out over HD and I basically got a decent Blue-Ray player and amazingly user friendly media systems that was a doddle to hook up to my WI-FI and I can now try out the connectivity of my PSP to it too so the future's bright! <P>Your story doesn't fill me with much reasurance but I trust Sony more than Microsoft so fingers crossed! Hope you the best with your replacement machine and don't lose the faith it's a good year to own a PS3!

  • March 25, 2008, 8 a.m. CST

    Damn you Michael Bay


    Damn you Michael Bay

  • March 25, 2008, 8:02 a.m. CST


    by Right Bastard

    Mori, I have to agree with the sentiment of others. I've had nothing but crashes and breaks with Sony. Remember having to turn the PS1 upside down to make it work? I have had incredible reliability out of Toshiba, but I'm waiting for the price to drop more before throwing cash on a BR-Player. Speaking of taxes, can't you write off a BR player as a business expense? You are a media reviewer...sort of. I mean, considering this site hardly ever posts reviews with even a modicum regularly anymore.

  • March 25, 2008, 8:09 a.m. CST

    Mori you're a disgrace!

    by spikerules21

    I agree with Alpat! The only reason you have written this now is to get Sony to give you more free crap... and you're doing it by using us, the reader. That's low and beyong forgivness. There is no excuse for this. You best bet would have been to wait for you working unit, but nooooo. The only reason is for you to write this is for you to get something out of Sony you cheap sob. The Sony guy was right... and he should have kept with his original comment. In this case the customer is defo wrong. And come back to me and bitch when you've had 5 360's break on you, you muppet. I have two PS3's. On JPN original and a UK orignal (got it free with Epson 1080p PJ) and neither have had any problems... not so much as a crash. Maybe you should look after you equipment better? I would hate to think if you had a 360... you'd probably be on your 1000000000th.

  • March 25, 2008, 8:10 a.m. CST

    Don't listen to assholes, Mori.

    by Roguewriter

    Seriously, can't you guys institute a dickhead check before you let some of these fucking assholes into Talkbacks? What a waste of bandwidth. What the hell is wrong with you sad little mealymouthed fucks. Get out and make something of yourselves. Pishers. (And good tips here, Mori -- was thinking of investing in a PS3 to up our gaming /DVD potential in my household; I think my son and I will stick w/ our PS2 instead, and pick up a regular Blu-ray player. I have no patience for what passes for "customer service" in America anymore.)

  • March 25, 2008, 8:18 a.m. CST

    Stop whining Mori

    by Mr. Marbles

    The main point is that Sony is replacing your machine - twice. How is that bad customer service? Sorry your replacement was bad, but as someone mentioned, they usually send a refurb, and with electronics shit happens. It sounds like you are mad because Sony would not kiss your ass and admit to your opinion that their system sucks. And BTW - it's your own fault that you review discs for a living and only have one BRD player. That's like a professional photographer only taking one camera on gigs and crying when it breaks.

  • March 25, 2008, 8:21 a.m. CST

    Will buy a PS3 again, not now though

    by ragunax

    I bought a PS3 on launch day. Brought it home, and it ended up that every video out was broken. Just complete static and wavy lines. This was using HDMI, Component and Composite. Called Sony support, and the technician joked that I may be the first PS3 customer with a broken PS3. Lucky me. Sent it in for repair, got another, then sold it. Haven't bought another yet. I do like the firmware updates and some oft he features, but I'm waiting on a price drop.

  • March 25, 2008, 8:24 a.m. CST

    Get a grip, you idiots.

    by Knuckleduster

    What makes you think Mori wants a free PS3? He already has one. He paid for it. Is it too much to ask for the machine that he bought to actually work?

  • March 25, 2008, 8:26 a.m. CST

    Microsoft are fine to deal with

    by NomoredirtyjokespleaseweareYanks

    My 360's graphics card went. They sent it back within 2 weeks and its runs smooth ever since. Also, they replaced my disc drive(which was a version 1.0) with one that ran much quieter. Plus when one of my mates 360 RROD he sent it to them with a note saying please send it back quick as he'd just purchased Assassins Creed the day it died. They sent it back in 8 days with a personal note back saying enjoy Assassins Creed!

  • March 25, 2008, 8:27 a.m. CST

    Baron Munchausen is the greatest movie never watched

    by BMacSmith

    by anyone but me. great movie

  • March 25, 2008, 8:27 a.m. CST

    Baron Munchausen is the greatest movie never watched

    by BMacSmith

    by anyone but me. great movie

  • March 25, 2008, 8:28 a.m. CST

    Hey FilmFunk


    its called turn up your fucking TV. Im tired of people complaining about the sound of the 360, if you have your tv at a normal volume then you would never even hear it. Ive had a 360 (my third because of RROD) since launch day and not once have I ever heard it.

  • March 25, 2008, 8:34 a.m. CST

    Blu-Ray dead... No More Format War... Go Buy A DVD Player

    by Stereotypical Evil Archer

    Until the day comes when I can buy a Blu-Ray player for $70 and take it to my parents, WHO DO NOT HAVE INTERNET, and therefore does't require FIRMWARE UPDATES and the discs are easily copied for back-up or accidental damage, then DVD RULES!

  • March 25, 2008, 8:36 a.m. CST

    He Probably Broke it Himself

    by Internet Thug

    So he has an excuse for not getting off his lazy ass and writing the dvd column like he is fucking supposed to...they don't keep sending you FREE Blu-Ray review discs when they see no pimping of the product on your site...granted however I feel sympathy for the basturd since it must be difficult to come up with a thousand different ways to say the picture and sound is better but they don't offer you anything over and above the standard def release.

  • March 25, 2008, 8:39 a.m. CST

    Technically, it would have been "libel."

    by darthferris

    "Slander" is for defamation spoken aloud. Just saying.

  • March 25, 2008, 8:39 a.m. CST

    Mr.Mori - A few words of serious advice...

    by Lord Von PS3

    If you read the tech-news, you'll see a lot of chat about wi-fi, dropped packets, latency and so on and so forth. Like other wi-fi devices, the PS3 can suffer packet drops, etc. Here's my advice... Never perform a PS3 system update over a wi-fi connection. Go buy yourself a CAT-5 cable, move your PS3, or do whatever it takes to ensure the update takes place over a cabled connection. After seeing some strange behaviour over wi-fi at home, I've got myself a wired connection and have never had a problem with PS3 downloads or updates. Here's a good example of the inherent problems of wi-fi, latency and PS3 (all thrown in together)... Take my advice and enjoy your (next) PS3.

  • March 25, 2008, 8:41 a.m. CST


    by greigy just wanted to say

    To us... film fans. HD is a dream come true, it's like the crack cocaine of DVD. Unfortunately the rest of the population is made of people who occassionally, watch, buy or rent a DVD. The kind of people who keep Adam Sandler employed and ensured a Pink Panther sequel. So although it's gonna be way bigger than Laserdisc for sure (or at least I hope) it's probably still gonna be a minority format, don't start holding you breath for rare and obscure film to surface on Blueray and you can forget the majority of TV titles unless it's filmed on high quality film... a la Trekkie.

  • March 25, 2008, 8:45 a.m. CST

    its because of people like you Roguewriter...

    by bowtiehoon

    that gets Mori free shit...LOL... how about reading more than one opinion b4 making your decision on buying one or not? I know atleast 9 people with a ps3 and not one of them have had theirs break on them. 360 on the other hand... Seriously, what did (evil corporate) sony do wrong here? Mori just happened to get bad luck on two machines here and is rightfully pissed off and whining as I would be. Same as he is rightfully copping shit for trying to get more free shit...LOL...

  • March 25, 2008, 8:48 a.m. CST

    Still, tough I love my 360

    by NomoredirtyjokespleaseweareYanks

    PS3's are lookin pretty tasty here in OZ. Think I might buy one soon, even with this article, as at the moment its still the cheapest BlueRay player here.

  • March 25, 2008, 8:49 a.m. CST

    RE : Mr.Mori - A few words of serious advice...

    by Lord Von PS3

    Apologies for the previous link - it inserted a space between the v and =. Try this instead...

  • March 25, 2008, 8:50 a.m. CST

    meant that to be 'though'

    by NomoredirtyjokespleaseweareYanks

    Sorry, I is drunk.

  • March 25, 2008, 8:52 a.m. CST

    Can Firmware Updates occur over Dial-Up?

    by Stereotypical Evil Archer

    My parents are isolated and only have a copper phone line with a maximum of 44 Kbps.

  • March 25, 2008, 8:55 a.m. CST

    and you idiots killed HD DVD

    by Faust_8

    that's what you get !!!!

  • March 25, 2008, 8:56 a.m. CST


    by BringingSexyBack

    with all the adulation and worship he gets around here. <p> Putting it in perspective ... getting a few free DVDs, or even a free PS3 (which is not the case here I believe) does not pay the mortgage or put food in his kids' mouths. I swear, Bush gets less flack for starting an illegal war than Mori does for getting a few movies. <p>

  • March 25, 2008, 8:56 a.m. CST

    by Automaton Overlord

    Did you try removing the game cartridge and blowing on it? </p> Seriously, I have every Nintendo console ever made (exept virtual boy), and they all still work great. That counts for something, eh?

  • March 25, 2008, 8:56 a.m. CST

    RE : Can Firmware Updates occur over Dial-Up?

    by Lord Von PS3

    Stereotypical Evil Archer... Not really a good idea - with drop outs and connection issues is it? Your best bet would be to download the update on your PC, copy it to a memory stick, take it over to their place and update the firmware in person.

  • March 25, 2008, 8:58 a.m. CST

    Un friggen Real!

    by Tim Tringle

    I have never seen such a bunch of sony fanboy bitches in all my life. The XBox 360 has a problem and you guys are all over it saying sue them etc. Now that there is an inkling of a problem with the PS3 or at the very least 2 that died with one person and you start blaming the "Customer". The fact that the Sony rep even came up with an attitude such as mori experienced is the true problem. Its never the company's fault any more it's the customers. At least Microsoft had the balls to pony up to their problem and put money behind making it better. Mori sent his back and most defintely ended up with someone elses broken PS3. Instead of them admitting it (factory repair mode??) they try and blame him and basically accuse him of lying based on the slander comment. WTF? And before any of you little pimply assed 14 year olds even think about saying something, I have both a 360 and a PS3. I have not had a problem with my PS3 (other than almost no decent games) but I have had (1) one RROD and have had my 360 nearly since release. Neither of these companies has sterling reputations in the customer service arena and both of them get red marks for even attempting to claim the customer might be responsible for their systems failures. You Sony fanboys need to relax and should be behind any one of us getting screwed over by a faceless corp like Sony or any other corp for that matter. These companies make plenty of money and they aren't in this for you, so when they make a mistake they are SUPPOSED To make it right, we shouldn't feel privelaged when they fix their broke ass machine. TimT

  • March 25, 2008, 8:59 a.m. CST


    by BilboRing

    I want a blu-ray plaer badly but I will wait until the prices are under $300. I also hope that the stupid upgrades stop. Who wants to do that? Just give be a disk and let me play it like any other DVD. I guess the technology is too new. Time will heal all wounds.....

  • March 25, 2008, 9 a.m. CST

    I still prefer the 360

    by critch

    I don't really care about Blu-Ray, I like games. And 360 is still where the games are, unless you like 6 month gaps between big games. It is true that the 360 has a large failure rate. I've not experienced this problem, but if MS replaces a broken one with a working one...what's the problem?

  • March 25, 2008, 9:02 a.m. CST

    And one other thing...

    by Tim Tringle

    The only reason any of you anonymous assholes pick on the dedicated reviewers on here like Mori is because your jealous and would love to sit around reviewing movies and dvd's for a living. Get over it and don't give him crap because he gets to do something you would like to but can't. TimT

  • March 25, 2008, 9:03 a.m. CST

    Mass Effect is sweet

    by NomoredirtyjokespleaseweareYanks

    and I love arcade and the games Iv'e gotten...but I need more. I have Double Dragon,Yei ar kung fu, Galaga, Golden Axe, TMNT and a couple of others. But I want Robocop, Forest Wardner, Wonderboy(and all its sequels), Bad dudes Vs Dragon ninja,The Simpsons or even Dragons Lair. GIVE ME MY CLASSICS NOW!!!!!!!

  • March 25, 2008, 9:04 a.m. CST


    by spyro

    By the way Mori - just because something is true it doesn't mean that it's not slander. Whether the statement is true or not doesn't really matter. It's whether the reading or hearing of the statement would cause a 3rd party to think less of the implicated individual. You also can't slander a group of people - ie ' everyone who works at Sony are ***** ' is not slanderous. Legal lesson over !

  • March 25, 2008, 9:11 a.m. CST

    Human User Error

    by PlasmaOrb

    This is is the first time i have heard of a PS3 bricking, especially compared to the Piece of Shit they call a 360. I have had a PS3 for over a year now and have gone through various firmware updates and no problems at all. I just think its the user who doesnt know what they are doing when things get screwed up. Microsoft's 360 is a total piece of junk, its had more problems than Brittney Spears. I have one and its slowing down like a typical windows based machine too. Doesnt even look as nice when its putting video out or even the way the GUI looks compared to a PS3.

  • March 25, 2008, 9:15 a.m. CST

    BringingSexyBack . . .


    Actually, the war in Iraq was Moriarty's idea, originally. He also bought some yellow cake uranium in Niger--this was before he got the PS3. I think you'd be harder on him for trying to get a free PS3 after his plot to start an illegal and unjust war. And get free Blu-Ray DVDs.

  • March 25, 2008, 9:15 a.m. CST



    You must be fucking deaf!

  • March 25, 2008, 9:16 a.m. CST

    Seeing shit like this...

    by Christopher3

    Further convinces me to stay away from physical media of any sort.

  • March 25, 2008, 9:17 a.m. CST

    BTW, The Craven Boneheads Here . . .


    All work at Sony. Sending a screwed up refurb machine that wasn't even appropriately tested before going out to a nameless consumer is one thing, but to a widely-read geek reviewer at Ain't it Cool is just stupid . . . they should have given him A+ service, because if they treat people like Moriarty like crap, what are they going to do to peons like us?<br><br>Of course, I have an HD DVD player, so what do I know? And my only game console is still the GameCube. Can't play no Blu-Rays on that.

  • March 25, 2008, 9:18 a.m. CST


    by PlasmaOrb

    I bet he bought the 40gb version of the PS3. I got the 60gb version but threw in a 160gb drive to replace it.

  • March 25, 2008, 9:19 a.m. CST

    Get a Stand Alone Blu-Ray Player . . .


    And a Wii. You'll be happier. Believe it.

  • March 25, 2008, 9:25 a.m. CST

    There's FINALLY a new version of Munchausen?!?!

    by Lujho

    What's on it? I can't find details of the extras anywhere. Been waiting for a proper version of this for years.

  • March 25, 2008, 9:27 a.m. CST

    Anybody know if they ever straightened that Darfur shit out?

    by Vern

    Just kidding Moriarty, sounds like a pain in the ass.

  • March 25, 2008, 9:27 a.m. CST

    Utter wank

    by DannyOcean01

    People bitch about the lack of reviews from this site and when one of the major contributors explains the reasoning behind the delays for one section of these reviews people still find an excuse to bitch. He's a fucking critic. Is there anything to say he can't critique one of the next gen consoles? And I'm sure Mori will be one of the first to confirm that writing for AICN isn't some Willy Wonka golden ticket to free shit 24/7.

  • March 25, 2008, 9:29 a.m. CST

    good luck

    by postalpez

    I'm on my 4th PS3. Its been taking about 2 months each time its pineboxed. The best was when I sent in my 80g and got back a 20g that still would not read any disk. my GF is still on her first 360.

  • March 25, 2008, 9:30 a.m. CST

    In the same exact boat...

    by topdolla69

    Listen brother, I was and still am in the same exact boat. I just sent mine out yesterday. I think it was the last update that came in like 2 weeks ago, because before that, there were no problems. then i played stranglehold and the voice was out of sync for like 5 minutes. then when i tried to watch hard-boiled that is on the disk and it completely went all bobby drake and froze up. i tried different disks and nothing. I would just get that damn wait im fucking busy circle in the top right corner. sony couldn't even troubleshoot the problem, they were baffled. so i gotta play the 2-3 week waiting game, just like you frien. you are not alone brother

  • March 25, 2008, 9:31 a.m. CST

    Get a 360

    by The Funketeer

    It won't play Blu Ray but it's a better machine and at least Microsoft extended the warranty on all the machines to 3 years to cover the RROD problem. And even though you pay for it, from what I hear, it's a much better online experience.

  • March 25, 2008, 9:32 a.m. CST

    nevermind, found munchausen info:

    by Lujho I always wanted to hear the commentary on the criteriion laserdisc, but this has a new one so that's cool. Can't wait for this.

  • March 25, 2008, 9:33 a.m. CST

    Agreeing with SK229

    by fyrie

    I have both formats and sonofagun, I've had vastly more problems with BluRay and it doesn't (until profile 2.0) have the great usability features that HDDVD had out of the box. I have a home theater PC with a BluRay/HDDVD player in it so I am "future proof", but still.... The BR camp needs to get their act together. Oh, and the DRM is a fricking usability nightmare.

  • March 25, 2008, 9:34 a.m. CST


    by topdolla69

    I thought I bought a PS3 just so I wouldnt have to go through the hassle that many 360 owners had to go through. and now look

  • March 25, 2008, 9:48 a.m. CST

    Are You Saying the US are "The Crusaders" now, Drew?

    by uss cygnus

    Because, that's exactly what Osama Bin Laden thinks and says in his propaganda broadcasts, too. Congratulations. You're in great company. Do you run into churches on Easter Sunday during mass and throw fake blood on people, too?

  • March 25, 2008, 9:51 a.m. CST

    Never had a problem...

    by Mr. Immortal

    with my PS3 and I've had it for a year. I use it mostly for watching Blu-ray and play some games. I'd say you just got unlucky this time. It happens with any kind of consumer electronics not just PS3s. You are just as likely to get a standalone and have it fail as a PS3.

  • March 25, 2008, 9:55 a.m. CST

    Mori's chosen HD-DVD. Here's why

    by chrth


  • March 25, 2008, 9:59 a.m. CST

    Just wait for the XBOX 360 w/Blu-Ray...

    by ccchhhrrriiisssm arrive on store shelves. According to a buddy of mine at Microsoft, it is in development! <p>While both Sony and Microsoft have had their share of defective machines, at least Microsoft has the balls to tell the truth in the matter! My cousin's machine died in a manner very similar to the one described in this article! He updated, restarted, and - BANG - it was broken! Sony's response: "This only happens in very rare, about 1%, of cases." This is a fine excuse -- until you become the statistic!</p>

  • March 25, 2008, 10:03 a.m. CST

    Good post Mori

    by judge dredds fresh undies

    The way badly produced hardware is being rolled out these days is pretty disgraceful. Now internet connections are common companies seem to think its OK to keep rolling out firmware fixes similar to the long standing trend with PC gaming market. To quote Dick Jones 'Who cares if it worked!!'

  • March 25, 2008, 10:03 a.m. CST

    Do you guys drop them or something?

    by Kizeesh

    I bought my 360 over a year ago and I've barely had a spot of trouble with it, and that was only with the notoriously buggy Juiced 2. Maybe if you took more care and kept them off the floor and covered in ash from your joints they'd live longer.<p> Not that I generalise about people, but yeah, mine has been fine, I'm hoping to get the same from my PS3 which arrives tomorrow. yay for amusing timing.

  • March 25, 2008, 10:06 a.m. CST

    I've said it before here...

    by EvilGeek1

    HD technology is the beginning of the end! Keep Betamax alive! 35 mm forever!

  • March 25, 2008, 10:09 a.m. CST

    C'mon everyone, Mori's trials with the PS3

    by BGDAWES

    would've pissed anyone here off. No one is that patient. <br> <br> Dealing with situations like that is probably the most annoying thing I can think of other than having your TV comendeered by your girlfriend and watching 'Dancing with the Stars' and 'The Bachelor: London Calling' back to back. <br> <br> Yes that happend to me last night and yes it was awful.

  • March 25, 2008, 10:12 a.m. CST


    by g-ride9000

    Since there are different audio output from the x-box360 we will discuss each separately.<p> #1 RCA, this one is easily solvable, there is a device available at some pro audio shops and the internet, it is called a "Pad" and it will decrease the level of signal flowing to your amp/tv/speakersystem. You will need one for left channel and one for right channel<P>If you experience this with your digital system the problem is different. The output is finite in the digital relm and the signal is information and can not be brought up or down in volume via pad. So you must make sure your audio setting are correct and your light pipe cable is(the important part)NOT BENT. It is optical and needs to send a light signal. Distortion from source can blow speakers even if the volume is low.

  • March 25, 2008, 10:18 a.m. CST

    part 2

    by g-ride9000

    if you get distortion from your x-box digital out after seeing about both Xbox output and amp input settings and your cable is good then you must see about witch is the problem. Does the input work with the same cable while using a different source? No use a different cable with the same test. If both test are successful in getting clean signal, then you must have your xbox repaired. if you guys dont like that buy a fucking checker board or a acoustic guitar.

  • March 25, 2008, 10:19 a.m. CST

    we should have stuck to filmstrips

    by CherryValance

    This is why I wait 'til everyone else has had something for 5 years until I buy one. Plus I'm cheap. That helps.

  • March 25, 2008, 10:26 a.m. CST


    by g-ride9000

    Firmware is the most basic shit in any computer system. There are a few thing that are essential if you are upgrading the firmware, check this out. You need a hard wire connection to your device, wireless inturpt will kill your machine. You must have consistent power, or your machine will die. You must have a consistent internet connection. The best is to install from disc. Anything that goes wrong with a firmware update will KILL your device. That is because it tells the computer to sent the wrong amount of electricity to the wrong part of the delicate circuit board on startup of the device and ZAPP fuckin branigan your shit is toast. God I'm good.

  • March 25, 2008, 10:31 a.m. CST

    My own somewhat similar experience

    by FitnaTheForbiddenMovie

    I got an LG HD recorder, turns out it only plays copy's. I can't get it to play regular DVD's. I mean, what's the bloody point?!

  • March 25, 2008, 10:36 a.m. CST

    Only partly why HD-DVD should have won!!!!

    by JDanielP

    Combo disks should be the rage, too.

  • March 25, 2008, 10:37 a.m. CST

    Downloading High def

    by g-ride9000

    This is no replacement for either hard format but if you gat a good computer you can watch up to 1080p on you comp. There is compression, and only some have digital surround. You can download a Torrent on Piratebay or youtorrent of No Country for Old Men. Then after the torrent has run its cycle and you have an 8 gig moive on your drive. You might have to use a program to de-compress the files, most .rar format. There are plenty of free progams out there, I use unrarX for mac. To play back these files you need a player. On mac the Mplayer works great, but sucks on my living room PC. I use VLC player on my PC and it has some buffer problems, but honestly the distortion can be amazingly cool. This is a 4 year old dell, the 2008powerbook runs the movies flawlessly. AnyDVD-HD seems to be the riping program of choice. Good luck people, have fun and don't download illegal content!

  • March 25, 2008, 10:51 a.m. CST

    Foolish, foolish Mori...

    by trojanwilliams

    I feel your pain. You describe what I have witnessed and experienced first hand. Except not with the PS3. I went through the exact same thing when the PS2 came out. Same "player plays great for 6 months then laser goes bad" issue. It was after that last experience I convinced myself that I would never purchase a 1st generation Sony video game console again. Since then I wait till they work out all the bugs, lower the price and release the second generation system. It works out best for all concerned. Sony has gone the way of Microsoft and has begun using the public to work out most of their bugs for them. It saves them money and time and they get you to pay them to work out the stuff they should have worked out themselves. I'll never fall for it again.

  • March 25, 2008, 10:53 a.m. CST

    OH NO! I cant watch al the FREE discs studios send me!!!

    by ShiftyEyedDog2


  • March 25, 2008, 10:54 a.m. CST


    by EliteStance

    That you seem to have such a weak grasp of failure rates Mor... All electronics have failures. And someone is going to have 2 or 3 or 4 fail. It's about chance of failure. The simple fact is PS3 (and Wii and most other electronics) have what are considered acceptable levels of failure while some equipment (Xbox 360 is the obvious comparision) do not. So of course some people will have 360's that have never failed - remember if it has this supposed 30% or so failure rate that means that 70% of owners haven't had a failure. PS3 I believe is around 1% or so or even less. I've had my PS3 brick and so what? I'm one of the unlucky ones - you're one of the even unluckier ones... and there are people out there with a 360 or a Saumsung or whatever that are even unluckier. There is no zero percent failure with electronics so its crazy to go looking for an alternative that's better. So far as I can see from a search of reliability you're still better off with a PS3 for BR than anything else!

  • March 25, 2008, 10:56 a.m. CST

    1% failure rate

    by waggy

    If i did my math right, that should mean Mori had a 1 in 10,000 chance of getting 2 bad PS3's and that unfortunate scenario just out of chance happened to a writer for a notable entertainment site. So yeah, those numbers sound a tad sketchy to me. So thanks Mori, most of us appreciate the heads up.

  • March 25, 2008, 11:03 a.m. CST

    Here come the videogame fanboys...

    by knowthyself

    ...cause you can hardly ever discuss anything like that with sanity anymore.

  • March 25, 2008, 11:13 a.m. CST

    Mori is a journalist, a critic and a reviewer

    by Kizeesh

    Getting free stuff to review is his job, it's his living, it's what buys his family bread. Do you expect him to be sorry for that? Put another way, do you expect to have to pay customers for each days work you do? No, so don't get so sore, in addition, he has every right to be frustrated with Sony. <p>Imagine you were at work(first imagine you had a job - some of you) then that you have a stack of work, but you can't do it because the machine you use breaks and you need to get it replaced, and the company send you a new one that tanks within 5 mins of opening it.<p> They then have the gall to call you a slanderer for wanting to mention that it happened.<p> Honestly, is the average talkbacker on this thread 14 with ADHD?

  • March 25, 2008, 11:14 a.m. CST

    Good Luck / Bad Luck - Consoles in general suck...

    by Kampbell-Kid

    I used to be a big Sony fan until last generation I went through 3 PS2's that got "Disk Read Errors" naturally on their own because of bad lenses. So yeah I had very bad luck with Sony last gen. This time around I am still on my launch 360 and PS3 with no problems. I honestly hardly hear of any rampant problems with PS3 like you hear with 360 and frankly I'm more concerned when my 360 will go kaput than my PS3. Heck I've had my PS3 on non-stop since last August between playing games and folding@home... no problems. Also sending a console out to get referbed is pretty much asking for more problems. All they do is send you sloppy seconds from some previous repair when I'd rather just get a warranty at a store to begin with and return for a brand new one. When you been gaming with POS consoles for over 20 years, you should know by now that without a warranty - if you send your console back to the company, you get back a repaired product with a high chance of failing again. Sorry you hear about your luck Drew, it just sounds like that was it. However that douche at Sony customer service needs to apologize.

  • March 25, 2008, 11:17 a.m. CST


    by 69DUDE

    What's the fucking point of this article? To try and convince us that the PS3 sucks because he happened to be one of the, like, 1% that had one fuck up on him?? If it's anti-Sony sentiment your looking for Mori, you've failed miserably. You might has well have added how amazingly well your HD-DVD players are still working in comparison to really pour on the angst.

  • March 25, 2008, 11:21 a.m. CST

    Does he write for another publication?

    by ShiftyEyedDog2

    Cuz if his sole reviewer/critic credentials come from this fanboy website, the studios need to take a new look at who they are considering legitimate journalists. Any loser can post reviews online. Don't get me wrong, I like Moriarty. But if posting stuff on this website is considered a full-time job, damn I'm in the wrong profession.<br><br>At least he (as far as I know) isn't like others I've seen on here who whine and complain and even boycott reviewing something just because a studio DIDN'T give them a free copy or let them into a screening.

  • March 25, 2008, 11:22 a.m. CST

    Gattaca is great

    by Rupee88

    def one of the best sci-films from the last 20 years...short list to choose from but it's a good one.

  • March 25, 2008, 11:27 a.m. CST

    Get a DEDICATED BluRay player, idiot!

    by speddygonzales

    You know, I am sorry. Really. I mean, to depend on your income with movie reviews (and adrevenue from clicks and such). And your reviews, albeit amusing, have some cred. But, you should have a dedicated DVD(BR too) player and a backup. Don't dis Sony for their one percent that you are part of, for your problems. You are depending on a piece of electronics that was planned to be replaced, eventually. So without surprise, I leave you to your rant. And remember, the average PS3 owner doesn't put their machine through the abuse you do. Nor do most depend on it for revenue. Perhaps you can get save your pennies for a Samsung or other BluRay player(s) that will not fail you "in your time of greed, er need". Goodbye.

  • I had two PS2 machines, I had one for a year and a half when the laser went out on it. Then I bought another one, I had it for 13 months and its laser died too. I wasn't a huge gamer at that time (I use my 360 a lot more now) so it wasn't dead from overuse. Sony did nothing to repair it since they were over a year old. I vowed right there and then never to buy another playstation anything. I will say this about 360, even though a lot of people have suffered the RROD (including me) at least 360 has been good about taking care of people, extending warranties and making sure the turn around on repair is pretty quick (I had a 5 day turn around on mine). I'm sorry to hear that you're having such troubles man, it really can be frustrating. Also, when customer "service" agents are pricks, it never helps. I think that all stems from the fact that people that work on those kinds of jobs are usually people waiting to get their "real" job someday, so they don't give a shit if they get fired for treating you like crap.

  • March 25, 2008, 11:42 a.m. CST

    DEDICATED BluRay players arent generally future proof, idiot!

    by judge dredds fresh undies

    Fact is what happened to Mori is not right and its good that he calling them on it.

  • March 25, 2008, 11:45 a.m. CST

    Quote of the Day

    by Scorpio

    "A 1% fail rate is not bad considering how many of these things are manufactured." Unreal. Some of you are UNREAL. Is this *really* how low our expectations are for consumer electronics these days?? Imagine if "only" 1% of cars failed.... "only" 1% of computers failed... "only" 1% of airplanes failed... heck, if "only" 1% of TVs failed (imagine the riots). Insane. The CE industry is what has failed thanks to hack design and manufacturing, and some of you are all too happy to bend over and say "Thank you sir, may I have another?" Pathetic. You go, Mori.

  • March 25, 2008, 11:47 a.m. CST

    Mori - Samsung units reviewing well

    by Ninja Nerd

    Mori...I spent part of my jaded past as an engineer for a pro A/V firm. We did arenas, clubs, airports, and radio and TV studio deals. So, not clueless as are most out here today. The PS3 is a nice piece of hardware, but frankly, it's a miracle it works at all. I could go into why, but this isn't SlashDot! OK, I've read good things about the latest Samsung players and I watched a BRD on one at Best Buy the other day. Hardly a great place to evaluate something, but I didn't see any issues and it seemed to load and navigate quicker than a PS3. (My son and his friends are PS3 freaks...they hack theirs to play bootleg Bolivian porn and the like) Depending on store and return policy, you could go buy a new BRD player, watch every review DVD, etc. you can in 29 days, then return it on Day 30. Or keep it if tax man is kind and you like it.

  • March 25, 2008, 11:48 a.m. CST

    I still don't get why....

    by Lance2769

    some people continue using a PS3 as a home theatre Blu-Ray player system. Didn't anyone learn from the PS2? These things keep breaking down if you use them as movie players on a regular basis!!! I firmly believe that the Blu-ray (and previosuly dvd) components inside these gaming systems are very inferior and only intended for OCCASIONAL usage when using as a movie player. In the PS2, it was basically one of those $29.00 dvd players you see at Wal-Mart, built into the Playstation = it will eventually wear down and break down from daily usage BUT Sony would never tell you this. The built in Blu-Ray player on the PS3 is no different; it's a cheap caliber Blu-Ray player. Think about it. If the player on the PS3 were as good as the stand alone Blu-Ray players, wouldn't the PS3 be worth a lot more than they're selling for? Shit, Sony's entry level Blu-Ray players start at $399 so what makes you think that for $100 more you will get the same quality as THAT stand alone player PLUS get a gaming system, hard drive, etc. You're not!!!! The Blu-Ray player in the PS3 made cheaply because it's a cost driven equation. On the otherhand, it seems that if you only use the PS3 for gaming, the units keep on ticking because that is what they were truly intended for. I too tried using the PS2 as my sole dvd player for about a two month period and before I knew it, the player broke down. I learned my lesson and realized, that you just can't mix gaming and movies until Sony starts building the player with the same quality components that they use on their stand alone players. Stop being cheap and buy yourself a nice stand-alone Blu-Ray player for what it was intended for; to play movies and continue using your PS3 for what it was really intended for; to play games, and I bet you will never have these problems.

  • March 25, 2008, 11:48 a.m. CST

    If you had a launch 360, you'd probably be on...

    by wash

    third one right now, like me. Just sayin'. Sony had extremley crappy hardware the last generation, but in this round they traded with MS. <br> And screw the talk about the dedicated player, the PS3 is still the best player available if you look at the feature set (and not even counting the games functionality).

  • March 25, 2008, 12:06 p.m. CST

    Thanks, Mori

    by Archive

    Thank you for the update - based on the lovejoy you and Harry had spread all over the PS3, I had seriously considered buying one, even though my interest in gaming is limited, and Halo is one of only a handful of titles I'm really excited about. So now I know - blu-ray player, and an Xbox if it feels worth it. Some animation friends I have have fawned over Bioshock so much, and I was such a slut for Halo, that it might be worth it, but the PS3 is no longer in the running for me.

  • March 25, 2008, 12:15 p.m. CST


    by brainfubar

    Your entire argument for buying a "dedicated" Blu-Ray player is bunk. PS3 games ARE Blu-Ray discs, so how is this not a "dedicated" player? Same applies to the PS2, how was that not a "dedicated" DVD player when 90% of PS2 games were DVDs? I have had a PS3 launch day (waited 40 hours outside of a Target for it, yes I am fanboy) and I have yet to experience a single problem with my system. I use it at least 5 or 6 days out of every week since I purchased it. I watch movies (Blu-Ray & DVD), play games (PS3 & PS2) and make extensive use of it's network capabilities. My PS2 was purchased 1 month after it's introduction as well, and has never even had a disc read error. I understand that this experience is mine alone, but it has been an overwhelmingly positive one. This is just intended to offset the wave of negativity towards the PS3 in this talkback, and no, unfortunately I am not a Sony "plant". Hey, Mori, it could have been worse, you could be stuck with an obsolete HDDVD player! Now, excuse me while I download PS3 firmware 2.20 and hunt for new features...

  • March 25, 2008, 12:19 p.m. CST

    Geez SK don't get so over excited!

    by half vader

    Combo disks haven't been anywhere near the success you think they have. First of all they up the price by about 5 bucks and second the failure rate/recalls of combos have been alarmingly high in the short period they've been around. To be fair though no higher I guess than the SD DVD fuckups that are still happening 10 years later. And BD IS introducing that digital backup or whatever it's called, giving you a standard def copy. I think you can copy it to PSPs and iPods but I'd have to go look it up. <p> Also, your whole "I thought BDs would be good but DH-DVDs are better isn't even based on logic, let alone any apples-to-apples comparison. What you need to do to settle that one is first of all find out whether the film/theatrical version was 'soft' or grainy or lacking in colour range/heavily colour graded/lousy sound/whatever in the first place. For instance the amount of morons here that are outraged about paying for pristine digital high-def and getting grain is hilarious as it demonstrates their farcical ignorance. If the film is fucking grainy then the HD version SHOULD be grainy, not cleaned up/smoothed out or edge enhanced or any of that DNR crap. It should be as true to the original as possible. The other thing beyond their understanding is that some filmmakers choose a grainy stock ON PURPOSE, letting the texture of the image suit the tone of the movie. And some films are fucking soft. Like anything with Mae West in it! Don't make the same mistake as these cretins. Different films from different decades hold up better or worse, and age doesn't necessarily have everything to do with it. # strip technicolour or B&W have a better chance at looking pristine than many of the slightly experimental film stocks of the 60s and 70s for reasons I won't bore you with here. <p> Secondly, you can't compare disparate films on the two formats and surmise that therefore one format is better than the other! Apples and oranges, dude. Especially considering you're one guy who can do a true apples-to-apples comparison - you can get both the HD-DVD version and the BD of the same title and really tell who did the better job. Although you may come to the realisation that with a few caveats, the video codecs are the same on BOTH which is why you were seeing the same (bit-for-bit) VC-1 picture on both. It's not generally the platforms as much as the mastering. Even within just Blu-ray itself there can be differences in say, the U.S. BD and the German BD of Pan's Labyrinth. It's the transfer. The German one was done separately and actually is better quality. <p> And despite Michael Bay's flip-flopping, 300 (the movie itself not the extras although there'll be a new BD version with better extras like the PIP thing) is pixel-for-pixel the same on both platforms. Conceivably BD could have used even the same codec but at a higher rate to take advantage of the extra space but in reality it makes sense that if they can both play the same codecs then the studio will just use the same transfer. Why spend more money if you don't have to?! <p> I admit my bias is different to yours though. I personally don't want to watch the SD version if I can be watching HD. Maybe the commentary or something but even storyboards and concept art piss me off because 1080p is the only thing that does them justice - that stuff at SD is a joke. And I certainly don't want to pay the extra for the so-called privilege. I can just rent the SD and burn it for less if I really wanted to.

  • March 25, 2008, 12:20 p.m. CST

    THE ROCK killed Mori's PS3?

    by zillabeast

    That really really sucks, man. It sucks because...IMO....The Rock is the best Blu Ray transfer I have seen yet.

  • March 25, 2008, 12:20 p.m. CST


    by Banky the Hack

    Outstanding. *golf clap*

  • March 25, 2008, 12:25 p.m. CST

    ALL consoles break; but NOTHING is as bad as 360

    by MattmanReturns

    But technology breaks; even GOOD technology. I hardly ever hear about PS3s failing... but it happens. It happened to SNES, Genesis, and all the great consoles that everyone is so nostalgic about (and you DO remember blowing on the NES cartridges, don't you?). NOTHING is as bad as the Xbox 360's failure rate. I've replaced two... two other people I know have replaced theirs. It's a great system, don't get me wrong, but don't compare it's failure rate to the MINUTE failure rate of PS3s.

  • March 25, 2008, 12:27 p.m. CST

    Sending of my 360 today, for the second time.

    by Dashl

    Actually, my first one had the RROD, so I sent it off, and bought a new elite. Now my elite is messed up, not a RROD, but on several games, it just locks up and freezes. I haven't had a problem yet with my PS3, but I know I will. I went through 2 Playstations, and 3 Playstation 2's, so I know it is coming.

  • March 25, 2008, 12:28 p.m. CST

    Mori, how do you know they didn't just give you the same

    by half vader

    PS3 back? Didn't you say the box even looked like the one you sent it in? Everything would make sense - you got the same crapped-out machine twice, not two crapped-out machines in a row?

  • March 25, 2008, 12:32 p.m. CST

    g-ride that was some great info

    by half vader

    I'd never even thought about the electricity thing with the wireless downloads. Sorta wish I hadn't done it that way the other week. Mine seems fine though. Discs or flash drives from now on for my updates. Isn't the 2.0 spec update supposed to be out now?

  • March 25, 2008, 12:45 p.m. CST


    by connor187

    Its known as a bit of a myth but I belive it to be true. The machines of this generation are built with defects for one purpose sell more units. Sony's been doing this shit for years. I never got into the the playstation brand myself, I was all for Nintendo but all my friends did and lets just say one of said friends went through six of the fuckers and another went through four. it was funny though because I noticed that they all seemed to break around the 18 month mark. I used to laugh and think, no fucking wonder Sony won that generation, every fucker must of at least owned two in their lifetime. You see because they were cheap and people didnt realize their rights they just thought ah fuck it, its not worth the shit, I will buy a new one, hense the huge fucking sales. I myself waited and got an XBOX the day they relesed it here, which was March 2002 and do you know what the fucker still works to this day without any problems. Now I think Microsoft must of had wind of Sonys sneaky tacticks and thought right then time to have a piece of this pie, so they built defects into the 360 (which I also got the day of relese) i.e the RROD. But it kind of backfired because these machines seemed to break everywhere at the same time which forced Microsoft into a corner which then cost them hundreds of millions. I actually think Microsoft done us all justice in telling all customers to return there broken 360's and also refunding any customers who paid for damages before the anouncment. Now it seems to be starting with the PS3, Lets see if Sony has the same kind of heart.

  • March 25, 2008, 12:57 p.m. CST

    Grey Ring of Death

    by topdolla69

    It has been rumored to exist, though few have lived to tell the tale themselves. Moriarty, bravely spoke to the masses about this Grey Ring of Death, twirling, as if it is working...but it is actually doing nothing. I too know the pain of the Grey Ring of Death

  • March 25, 2008, 12:59 p.m. CST

    I almost empathized

    by Allahzilla Bobaganush

    You almost had me feeling bad for you. Until I read the part about your review copies piling up which I'm sure are totally free, and the part about where you said you felt you needed to go post about why you couldn't review your movies. I mean isn't that pretty much the equivalent of saying "Don't you know who I am!?"

  • March 25, 2008, 1:02 p.m. CST

    If you're going for a standalone Mori...

    by Johnno

    Make sure it's a profile 2.0 player. These should be out very soon. Or keep your PS3. It's a reliable machine, it just so happened that you got fucked twice which is incredibly rare. If you hate going through this with Sony's PS3. You definately don't want the chances that come with a 360. PS3 just got updated last night to Profile 2.0 for blu-ray as well as updates to DivX playback and other features. Some people have indeed experienced the same problem as you have with their PS3. Hopefully you next one works well, and let this be a lesson... Do >NOT< update the firmware over a wireless connection. Chances are this is what fucked up the machine's OS...

  • March 25, 2008, 1:09 p.m. CST

    Well played, Mori

    by Mezzanine

    Now, because you posted this on the site, Sony is going to have to give you a blow-job; which was probably exactly what you were looking for, correct? Or a bunch of free shit.

  • March 25, 2008, 1:16 p.m. CST

    "Insiders say the 360 is history"

    by TheAllSeeingEye

    Best 'insider' scoop ever. For what it's worth, that's the biggest load of shit you'll ever hear. 360 is, and will be for some time, the lead SDK in many development studios. It's easier to develop for and cuts time dramatically; games are like any business...time is money.<br><br>Oh and BTW, assasins creed runs at 1080p on 360 with either VGA or HDMI attatched. But even then, like the PS3 version, it's an upscaled image (it was developed on a 360 SDK for one thing). To my knowledge, there are NO games on either platform that are developed to have a dedicated 1080p resolution.<br><br>As for the PS3 BluRay laser, i've heard similar reports about drive mechanisms jamming and being faulty. There's a company in the UK selling replacement units for about £20..that's not for the drive but rather the bit that sits inside it. Still sucks tho.<br><br>If you want a stand alone player, you can't go wrong with the S500..pricey but awesome.

  • March 25, 2008, 1:26 p.m. CST

    Had the same problem

    by ollerom

    When I first got the 20 gig it stopped reading disks after a few weeks. But when I traded it in at best buy and bought a 60 gig i haven't had a problem yet and its been over a year. But I remember the anger and frustration of not being able to play something I just bought and for so much money. I shouldnt have been so impatient and waited for the 60 gig.

  • March 25, 2008, 1:29 p.m. CST

    Thanks for your insight, bowtiehoon...

    by Roguewriter

    ... into how I make my choices on electronics purchases. Your keen (and oh so welcome) observations aside, I come to AICN because I trust certain writers on this board (Mori, Quint, Herc, Vern) as valuable and trustworthy guides to what's gonna please me and what's not in my search for entertainment. In all the years I've come to AICN, they've almost never steered me wrong. Therefore, when I'm already on the fence about some movie or some electronics purchase, their $0.02 (plus a little CONSUMER DIGEST reading, among other research outlets) can make all the difference. So... why do you come here? Oh, that's right. To annoy the piss out of those of us who DON'T view AICN as just a day-to-day a dumping spot for all your acned teen vitriol. (Seriously, can we not have TWO AICNs? One for people who come here to listen and learn and exchange ideas and get, ya know, PUMPED about movies and comics and genre TV... and another one for the other 18,012 assholes who can't shut the fuck up with their nasty, petulant, asinine crap?)

  • March 25, 2008, 1:50 p.m. CST

    You dumb digital talkbackers!!!

    by wackybantha

    VHS IS WHERE IT'S AT, BABY!!! hehehe :)

  • March 25, 2008, 1:58 p.m. CST

    People mess up their own PS3s and don't admit it

    by performingmonkey

    If you don't have any patience during the setup you will FUCK UP the operating system and it won't work - fact. That's the main reason people end up sending them back, because they are themselves retarded. I'm not saying Mori's just...well he wouldn't exactly admit it if he'd done something wrong, would he?

  • March 25, 2008, 2:05 p.m. CST

    yeah, my 360 broke, but they replaced mine...

    by iamnicksaicnsn

    quickly and easily. Got the super-reliable HD-DVD add on, and have loved it ever since. The Thing looks so good in HD it almost made me shed a tear. Too bad HD lost, but I'm not picking up a BD player until Christmas, as much as I want HiDef movies, but it's just too expensive and who knows what you're getting or whether it'll be update-able unless you get a PS3? And how many games are really available for the PS3 that you couldn't get on 360 anyway? Metal Gear Solid, yeah, looking forward to that, but what GTA? GTA will have all the downloadable content you'll need for 360. Halo 3? 360 exclusive. Call of Duty 4? on the 360. Rock Band? 360.

  • March 25, 2008, 2:07 p.m. CST

    PS3 is teh suk...

    by DrEdwardMorbius

    Just sayin'...

  • March 25, 2008, 2:09 p.m. CST

    .........launch 360..........

    by redhankyspanky

    "If you had a launch 360, you'd probably be on a third one right now, like me." - My launch 360 is still running like a champ, after almost daily use. "Insiders say the 360 is history and all new games are being developed on the ps3 first and ported to 360" - Whered you get that? The ps3 fanboys forum? Thats a retarded statement, sorry. I could name a shitload of 360 games that have since been ported to the ps3. Ill eventually get a ps3, when the price drops to rock bottom, and I can pick up the 10 worthy games out of their 10,000 game catalog.

  • March 25, 2008, 2:13 p.m. CST

    Damnit darthferris...

    by PurityOfEssence

    I was going to say that...

  • March 25, 2008, 2:14 p.m. CST

    Between 360 and TV I'm cool.

    by ZeroCorpse

    Games on the Xbox 360, and movies in HD on the TV. I've also ripped all my DVD movies onto the TV's hard drive, so I can start them up instantly, in upscaled 720p. The TV (when used in conjunction with Handbrake) makes it so DVDs like Velvet Goldmine or Showgirls which are in non-anamorphic letterbox format will show up properly on the 16:9 screen, unlike they do when they're on a DVD player (in that case, you get bars on all sides. With TV and Handbrake, the bars are removed where possible). <p> I'll grab a PS3 or Blu-Ray player when there are no more DVDs on the shelves for me to buy. Otherwise, I don't see a point. For the few movies I do care to watch in HD, I can download the HD version from Xbox Live Video Marketplace, or from the iTunes store. For everything else, upscaled to 720p is fine with me. <p> And I know that if the TV craps out, Apple will be quick to fix it for the next three years. The Xbox 360 also has a 3-year warranty, so I'm not really worried about the RROD (besides, I've had one since launch, and even though I sold that one, it never RROD in the two years I had it. My new one has the new mainboard and chipset, so it probably won't RROD either.) <p> Blu-Ray just isn't compelling yet. `Maybe later, when I don't have any other choice...

  • March 25, 2008, 2:18 p.m. CST

    i had a similar problem

    by soup74

    a while back one of the updates made my ps3 unable to read discs. a week later the next firmware update fixed it. glad im lazy and didnt call tech support for a week.

  • March 25, 2008, 2:21 p.m. CST

    Oops it was actually boucon who beat me to it

    by PurityOfEssence

    among others. And bluelou_boyle I would usually agree with you that you can't trust statistics but it is Sony saying it. Even though what they are defining as failure or malfunction is not specified it is from the manufacturer.

  • March 25, 2008, 2:46 p.m. CST

    Still not sold on PS3

    by Super Rabbi

    There's not enough good games on it to warrant me spending so much money on a brand new 'blu-ray' player. I don't have any of the next gen-systems, although the 360 has a variety in their library... yet, I'm willing to wait. If they can get a good selection of games on the PS3 then I'd consider it.

  • March 25, 2008, 3:24 p.m. CST

    far-fetched theory

    by The Real MiraJeff

    Maybe lil Toshi's been sabotaging the PS3's so his old man will take him outside and play catch? Or maybe the PS3 just sucks ass?

  • March 25, 2008, 3:24 p.m. CST

    Spyro: Slander

    by Toonol

    "By the way Mori - just because something is true it doesn't mean that it's not slander."<p> No, truth is an absolute defense against slander and libel. You can only be guilty of either if your statement is untrue. At least in civilized countries. (Truth isn't necessarily a defense in England.)

  • March 25, 2008, 3:27 p.m. CST

    also, reliability

    by Toonol

    If you're concerned about reliability, the Nintendo Wii is the way to go. I'd kick it over for a dollar, and make back the $250 price well before it stopped working.<p> Of course, it doesn't play any movies except youtube videos.

  • March 25, 2008, 3:31 p.m. CST

    Answer to why BluRay discs have to load

    by fyrie

    It's because they load a virtual machine that contains the DRM.

  • March 25, 2008, 3:35 p.m. CST

    profile 2.0

    by Bramton1

    I switched from comcast to verizon fios last night and went onto my PS3 to change the wireless settings (although I think I'll instead hook it up to the router via ethernet, try that 15MBPS download out), and was told there was a new update. Downloaded it and had to accept in order to install. And there it was. 2.0. Oooooooooo... The update description said that it would be BD Live compatible. Sweet...

  • March 25, 2008, 3:56 p.m. CST

    Fuck BluRay...

    by poeticwarriorII

    up its lame shitty unfinished ass. How a comapany the size of Sony could put out such shit products and then be allowed to profit on their own ineptitude is beyond me.

  • March 25, 2008, 4:04 p.m. CST

    Its happened Twice to me

    by jeff_vader

    The exact same thing has happened to me twice in 6 months on 2 completely separate units. Its a 60Gb UK version, seems like a design fault to me rather than just a dodgy batch. If it wasn't such a good piece of kit when working I'd be after a refund, but my loyalty can only last so long.

  • March 25, 2008, 4:10 p.m. CST

    "anyone know how to get flash on ps3?"

    by Capt. Murphy

    Don't think you can right now. Last night's FW update enabled the ability to play WMV tho, and DiVX over 2GB is now supported. Without fanning the flames of the 360 vs. PS3 debate, I own both, 360 was a XMas gift from a relative, I picked up the PS3 myself. I personally like the PS3 better, although there are more good games on the 360 right now to choose from. MS has managed to take a nice, sleek interface and turn it into a slow, ad-infested mess over the last 2 years, while the PS3's XMB is nice and smooth, and you're not forced to endure constant ad-spamming until you go into the PSN Store. There's a lot Sony needs to do with their online component of the PS3, but MS could take a lesson from them when it comes to creating a less tacky, obtrusive UI.

  • March 25, 2008, 4:17 p.m. CST

    People shit on extended warranties...

    by mr.brownstone

    but when something like this happens you'll be glad you got one so you can just take it to the store and swap it for a new one.

  • March 25, 2008, 4:23 p.m. CST

    Flash is a major irritant

    by Kizeesh

    Doesn't work on the PSP either. Very irritating.

  • March 25, 2008, 4:33 p.m. CST


    by Mr. Nice Gaius

    Amen, brother. Amen.

  • March 25, 2008, 4:38 p.m. CST

    Needs more competition...

    by DC Films

    When will the Wii2 come out, with a better engine and a BluRay - and i heard Apple were gonna enter the game (hopefully also with BluRay)

  • March 25, 2008, 5:08 p.m. CST

    OHHHHHHH!!! So THAT'S why Harry reviews DVDs

    by geraldbeans

    I always wondered why the only time we ever hear from Harry is when he's reviewing DVDs of movies that we no longer care about because we've all already seen them. NOW I understand. This is the only way they'll keep sending him free DVDs - if he reviews them on his site. Everything makes sense now. I didn't know this.

  • March 25, 2008, 5:30 p.m. CST

    That's why i won't do a system update on my PS3.

    by togmeister

    I got the system update about six months ago that allowed 1080 upscaling of DVD's and haven't touched the firmware since, and have no plans to do so. Couldn't care less about BD-Java or Profile 2, whatever the heck they are. I'm sorry for Mori, but i know many people who have had their PS3 spinning Blu-Ray discs for five hours a day since launch without a single hitch. The only issue i have with BD is the Region coding stupidity. What, so i'm going to have to pull overtime from now to Christmas to find $600 and import a U.K. machine to watch Eastern Promises or Master & Commander (to name but two) in HD? No dice.

  • March 25, 2008, 5:41 p.m. CST


    by Thunderbolt Ross

    I've had some godawful experiences with things like this, but this actually just sounds like you just had a weird run of bad luck. I know how frustrating it can be, believe me, but I don't think this is systemic. That's my gut reaction. <p>My gut reaction to the dude on the phone talking about slander is he probably should find another line of work.

  • March 25, 2008, 6:16 p.m. CST

    Dirty Power kills tech toys!

    by This_talkback_is_on_CRAZYPILLS

    Dips, drops & spikes in power can fry your toys without you ever knowing they are happening. The first thing I did when I got my PS3 was to buy a Line Conditioner which prevents any of that stuff. Just a tip for you others out there who drop loads of cash for a machine, you might consider that bit of 'insurance'. Also, please check out 'coupon the movie'. It's mandatory.

  • March 25, 2008, 6:38 p.m. CST


    by Playkins

    Seriously, you have problems with your car sometimes, right? Do you deal with it and get it fixed, or do you whine about it to whoever listens?<P> Seriously, it sounds like Sony was VERY accommodating, MUCH moreso than Microsoft was with a friend's 360 that BRICKED after about 4 MONTHS. Maybe Sony accidentally sent you a bad one back, maybe it got damaged in shipping- who knows?<P> You probably ARE one of the 1%. I know three people with a PS3 not including myself and none of us have had problems, either.<P> More than HALF the people I know that have a 360 have had a RROD. Not too good an average.<P> I think it is TOTALLY UNCOOL of you to gripe about it on here when it sounds like Sony is at least ATTEMPTING to solve the problem. Want to know what happened when my Panasonic Camcorder ate shit DURING warranty? Nothing. They said it was physical damage (which it wasn't) and I'd have to pay $275 to fix it. I personally give props to Sony on this one.

  • March 25, 2008, 6:39 p.m. CST

    You had me until Dogma.

    by Bone-In Foray

    What an awful, awful film. In fact, most of Kevin Smith's films are awful. Do not mounrn for this lost opportunity Mori. Do not weep in light of this particular withdrawal. I fear that by watching Dogma in Blu-ray you would only be overexposing yourself to the putrid stench of Smith's pseudo-indie, satire-wannabe - Now Available in Stunning High Definition! - dogpile of a film. Ahem.

  • March 25, 2008, 6:46 p.m. CST

    Oh Please! To bith Mori and the haters!

    by Jinxo

    First of all, the idea that this column isn't a tactic aimed at the PS3 people is silly. Not saying Mori is looking for freebies. But it does sound like you are still in the middle of getting things resolved. A new unit might be on the way right now regardless of this column but given that this could go round and round even longer, this column sure wouldn't hurt as to encouraging a prompt resolution. <br><br> On the other hand, to those saying, oh, Mori's using his position writing for AICN to try and pressure Sony into treating him better I have to say, yeah, so what's your point? Intentionally or not in the end he is doing that but, so what? More power to him. Holy crap! Have you had to deal with a situation like this? It can be a freaking nightmare. In my mind, you go in initially and play nice. If they're a good company they resolves the situation quickly and efficiently. If they don't do that, if it quickly becomes clear the company your are dealing with is going to make fixing the problem a big pain in your ass, then I have no problem with someone responding by being a big pain in the ass right back. ANd if you happen to be lucky enough to really REALLY be a pain in the ass while not being unethical or anything like that, good on ya! And in this case Mori has a very valid gripe. Part of his job is watching a reviewing Blu-Ray discs. The longer Sony futzes around the longer he is prevented from effectively doing his job. If he wants to tell everybody that will listen as loudly as he can that he is annoyed with the PS3 and Sony he should. A good warning to potnetial buyers and if it helps him out with Sony that's fine too.

  • March 25, 2008, 6:50 p.m. CST

    by MattmanReturns

    I see a trend on the horizon. HD-DVD didn't win, so Harry and the gang are gonna take it out on PS3. Nevermind the fact that outside of Moriarty's article here, there are virtually NO reports of PS3s going bad.

  • March 25, 2008, 6:52 p.m. CST

    Oh yeah...

    by Bone-In Foray

    and fuck Sony. I mean, you may like a Sony product, but like any mega-giga-corporate black hole they're only out for one thing - your blood. And I suppose your money. At first, I didn't agree with your reaction Mori. But utlimately, I believe you did the right thing. As a purveyor of all things geeky, I suppose it's your sworn duty to let consumers know about these kinds of pitfalls. No one ever understands until THEY get the corporate-shaft - and of course, without an outlet such as this in which to air their grievances. As I was reading your diatribe and it was becoming clearer by the word that you were quickly heading into a pit of electronic loathing and ultimately geek-despair, I couldn't help but wonder what you were getting all worked up about. I mean, it wasn't like you haven't been using the hell out of this thing - and really, the product is still fairly new... but then some customer support fuckhole had to go and run his mouth off. Why do they DO that? Here you are, vulnerable - putting your self out there - desperate. Grasping for something... perhaps some sort of consolation. And then BAM! Corporate bullshit, down your throat. And courtesy of some dweeb who probably gets paid 30 grand a year. Good for you Mori. Let 'em know what happens when you forget the golden rule - the customer is ALWAYS right.

  • March 25, 2008, 6:56 p.m. CST


    by Bone-In Foray

    Stole my thunder. Right-o, aye-aye, and all that jazz.

  • March 25, 2008, 7:10 p.m. CST

    The Rock *is* a great film

    by Tom Whitaker

    <p>I used to think you were cool, maaaan.<.p><p>In all seriousness, I know what you're saying, but god-damn I wish they still made action films that good. R-Rated, great dialogue, great cast, great score... that film is so much fun, and at the time it came out, I just though it, Con Air, Face/Off and all those others were 'just good fun'.</p><p>Now I see how far we've fallen (Ghost Rider anyone?) and they're definitely great films in my book, because they excite and entertain me in a way that's apparantly un-green-lightable these days :(

  • March 25, 2008, 7:20 p.m. CST

    Munchausen.. in HD!

    by EskNerd

    I literally gasped when I saw that image of the 20th Anniversary Munchausen Blu-Ray. And here I thought my favorite movie of all time would be passed over in the new generation of home video. April 8th can't come fast enough.

  • March 25, 2008, 7:52 p.m. CST

    by TheAllSeeingEye

    Sorry...happy BluRay has finally come out on top but dude, where are the games? Maybe if they concentrated more on getting games on their game machine than getting BluRay on the market, there'd be a lot more happy people.<br><br>Sadly, for you, there's no defence you can come up with. The exclusive games are abysmal and the multi-platform titles always look better on 360 99.9% of the time.

  • March 25, 2008, 8:02 p.m. CST


    by EskNerd

    People who say the PS3 has no good games either only play shooters or don't know what they're talking about There have been quite a few good exclusives. Uncharted: Drake's Fortune, Ratchet and Clank Future: Tools of Destruction, Heavenly Sword, Motorstorm, and Resistance: Fall of Man. And not all 3rd party ports have been bad. Elder Scrolls IV: Oblivion, Assassin's Creed, Call of Duty 4, and Ninja Gaiden Sigma (which probably should count as an exclusive, given how much improved it is over the original xbox version.) With Metal Gear Solid 4, Grand Theft Auto IV, and the various Final Fantasy XIIIs on the horizon, I'd say the PS3 is closing the gap admirably given the 360's head start. (And before anyone decides to flame me for being a fanboy, I own all three systems, have more 360 games than PS3/Wii games, and *still* prefer the PS3.)

  • March 25, 2008, 9:04 p.m. CST


    by half vader

    So Ridge Racer (yeah not a great example) and the upcoming Wipeout HD aren't native 1080p? <p> Good points as usual but personally and yes it's subjective, I don't think the rocky start for the PS3 is any worse than the howling about the overpriced, 'ridiculously hard' (oh no! Assembler!) to develop for PS2. I think PS3 is feeling that year's difference and will be playing catch-up for a while yet. <p> And it does seem like the majority of the harshest critics can be discounted to a degree because they're all on the "if it doesn't do my favourite hardcore FPS better then it's complete shit" trip. I don't think ANY Playstation has EVER excelled at FPSs, so is it a surprise this time around? Especially considering those obviously aren't top priority in getting your established base to migrate. But note I'm not saying the 360 isn't bloody amazing. I just think it's more of the same for every platform in terms of games, even though every platform's marketing says this generation is all things to all people. I love my Wii, but damn if 90% of those games aren't the same minigame crapola. <p> Esknerd does have a point, which is why something as great as the 360 IS history in Japan. WHo would have thought it could do any worse than the original Xbox?!

  • March 25, 2008, 9:12 p.m. CST

    TheAllSeeingEye: I second EskNerd

    by Playkins

    Saying there aren't games for PS3 is like saying there aren't as many movies on Blu-Ray as there are on DVD. Sure, PS3 doesn't have as MANY as the 360, but A) 360 has been out longer, and B) it's catching up.

  • March 25, 2008, 9:19 p.m. CST

    Thanks SK

    by half vader

    I get you now - it just really didn't come across to me that way with your other post. All fair points. By the same token though I also hate the other end of the spectrum where the oldschool types venerate something like film grain when it's just a technological artifact/side effect of film. <p> I do LOVE films that use it as an aesthetic choice to support the tone of their film, but it is still just a legacy of a maturing chemical medium. Otherwise Eastman Kodak needn't have bothered improving their stocks, increasing speeds and grain structure for all those years. These people (industry veterans with amazing track records) look down on digital's baby steps and things like shadow detail teething problems and actually try to argue that grain is WHY film is so good! Hey, fair enough if you love it but to say that's WHY film has personality is ludicrous and reasonably hypocritical when skewering digital for noise which is at least analogous in as far as being a side-effect. I think digital has pretty much licked the lower end stuff, rez (with 4k kits) and noise but the gamut and top-end has a way to go. No-one can deny how fast it's improving though. Do you think that's fair?

  • March 25, 2008, 9:34 p.m. CST

    Just got back from an Easter visit to Israel...

    by Murk the Turk

    ...and by God, my eyes have been opened. Up to now, I thought I had an understanding of the issues in the conflict - and I could see both sides of it. I knew the Palestinians were getting a bad time - but I also knew through my Israeli aquaintances that they themselves felt under seige from all sides and in a desperate struggle for survival. So, I could see that this was a political problem that was compunded by intransigence on both sides<p>I was wrong.<p>The Israelis are ethnically cleansing the Palestinians. They are beating them into the dirt. They are wiping them out, slowly but surely. I saw too many sights of horror to even be able to describe this. A few examples that stick out: my dark-skinned (Christian) friend being given the finger, spat on and having cigarette smoke blown in her face by young American boys doing some kind of internship with the IDF. They were Jewish; they thought she was an Arab.<p>The same friend being constantly subjected to obscene harrassment at checkpoints by foul-mouthed Israeli teenagers dressed as soldiers. Why are they doing this? Because they can.<p>Meeting people who had been forced at gunpoint out of their homes so that "settlers" could use them as holiday homes. These Palestinians STILL had the keys to their former homes - now occupied by new "Israelis" from the USA. I can't imagine what this must feel like.<p>Palestinians have been herded into restricted areas, their homes and livelihoods taken from them and left to rot in the most abject, inescapable poverty. It's not Third World; it's Fourth World.<p>The words I'm using don't begin to describe the extent of this depravity -and I'm too shocked and upset to express it properly. It was like watching Schindler's List - except this time it's the Palestinians who are the victims.

  • March 25, 2008, 11:44 p.m. CST

    I have an Atari 2600

    by Napoleon Park

    but all my joy sticks are worn out. This is sort of like that, right? Quick, nobody run out and buy an Atari 2600 if you dad lays around playing Video checkers six hours a day. The joysticks will wear out.

  • March 26, 2008, 12:34 a.m. CST

    I work at Best Buy

    by myspoonistoobig

    Total shill, but this is why it's worth it to buy the 2yr replacement. No matter how many times it breaks or dies as long as you didn't kick it or pour a Pepsi into it you get a new one. I know a lot of people think add-on charges are a joke and I know you didn't even pay for yours, but like I'm going to spend $400 on something without insuring that I'm gonna have one that works. We get so many game systems back it's unbelievable. We get an average of two XBOX360s a day.`

  • March 26, 2008, 12:37 a.m. CST

    Or I take it back

    by myspoonistoobig

    maybe you did pay for it. Buy a new PS3 at BB, get the replacement, give them your bricked one, get a new one, sell the extra. And if it bricks again you have the plan, which like I said is good unlimited number of times.

  • March 26, 2008, 12:42 a.m. CST


    by drew mcweeny

    ... I love how you and others assume I didn't pay for something WHEN THE ARTICLES I LINK TO AND THIS ARTICLE CLEARLY STATE I PAID MY OWN MONEY FOR IT. And I buy at least 60% of all the DVDs I have in my house, too, including the Blu-Ray discs. But by all means, blah blah blah at me about "freebies" instead of realizing that I'm writing as a consumer, someone who expects that what I pay for should do what I paid for it to do. Crazy, huh?

  • March 26, 2008, 12:43 a.m. CST

    Also just in case anyone is interested

    by myspoonistoobig

    A customer told me the other day, while buying a replacement XBOX360 for one that RRODed on him, that he called Microsoft Customer Service and they told him he would be sent a new XBOX through their warranty in 32 fucking weeks. Even if they got it to him in advance, why would you even say that? That's awful.

  • March 26, 2008, 1:27 a.m. CST


    by myspoonistoobig

    I corrected myself. Before you posted a reply, too.

  • March 26, 2008, 1:28 a.m. CST


    by myspoonistoobig

    I thought I read in the review that you didn't pay for it. But then after posting I glanced at it again and saw that you did. So I wasn't assuming, I was mistaken.

  • March 26, 2008, 2:06 a.m. CST

    That sucks! How's that 600+ price tag now?

    by kirttrik

    By the time PS3 gets it's act together XBOX will have a gen 3 out. Ironic.

  • March 26, 2008, 2:43 a.m. CST

    Problem with not updating your ps3

    by ollerom

    I notice that some games (maybe blu-ray movies but havent seen any) make you update before you can even play it. It happened way back when i played ninja gaiden. My wireless was down so I couldnt get the update but they put it on the disk.

  • March 26, 2008, 2:50 a.m. CST

    "...and I buy at least 60% of the DVD's I have in my house"

    by ShiftyEyedDog2

    says Mori - wow, and here I was dumb enough to have to pay for 100% of mine. I need to start up a fanboy site so I can get 40% of my shit for free!<br><br>as for the PS3, players, etc, i never thought Mori got those for free - I was only referring to the movies, but still...

  • March 26, 2008, 4:50 a.m. CST

    Chin up Mori...

    by ranash1995

    You pays your money and gets an expensive device that Sony SWEARS will do everything. Then it dies. Then you wait for a replacement. Then IT dies. I can't imagine why you would be dissatisfied! ;) Seriously, more power to you dude, for calling out Sony customer service, at least you can strike back for the rest of us that don't have a decent soapbox to hit em where it hurts. Like most consumer companies, if they would spend half as much on customer service as they do on promotional crap, we would all be a lot happier. As for the endless array of dipsticks mouthing off at you like you personally cancelled Veronica Mars... well, you are showing good grace NOT to can some of these clowns and let the talkback flow! We're with you mate.

  • March 26, 2008, 5:34 a.m. CST

    RROD means

    by TimMighty

    Red Ring Of Death. Xbox360 stuff. If you see the red ring on the console or controller or both...youre the bitch of the customerService people. Mine played Jumper and KingKong just fine yesterday. Speaking of it...seeing KingKong the second time isnt that bad...even the centralpark scene didnt bothered me this time but...yeah..lets talk about the poor guy with his crap device again ah...look at this map dude -> sorry for the non tinyURL Url

  • March 26, 2008, 6:08 a.m. CST

    I thought this was about

    by Internet Thug

    why you couldn't write reviews for your free blu ray you are saying it is an angry consumer rant? The sound of your backpedalling is deafening.

  • March 26, 2008, 6:39 a.m. CST

    lay of Mori....

    by wildphantom07

    sure he gets some of these movies for free - which is to our benefit as he can give us some informed critique as to whether to buy it or not. The majority of us hold him as the best writer on this site and the one whose opinion we most respect. Why shouldn't he get free discs if he's in the business of getting word out to key demographs? On the xbox front - myself and everyone I know who owns one has experienced the RROD. Gotta be the worst piece of electronics in history. and for what its worth I love the machine. Counting the days til it bricks again mind!

  • March 26, 2008, 6:40 a.m. CST


    by BringingSexyBack

    If you work in the cosmetics industry, free stuff abounds - samples, full products, etc. In publishing, free books and manuscripts for the asking. If you work in food service, you probably get free or heavily discounted meals. And retail? Employee discounts that's worth some serious cash if you get the necessities of life with it. <p> So is it any surprise that in the entertainment industry, free DVDs and CDs are given to reviewers and fansites that would spread the word about them so the companies can reap the benefits of what is effectively cheap advertising? It's just good business for the multi-billion dollar media companies. Mori's being used, not the other way around.

  • March 26, 2008, 6:46 a.m. CST

    the funny thing is

    by Internet Thug

    he actually explained to a customer service doosh over the phone that he was "Moriarty" a reviewer for a web site...holy fuck i would pay for a blu ray of that fucking conversation filmed from both ends...and sony if i was you i would send him back the same broken ps3 really fuck him over samurai style

  • March 26, 2008, 7:29 a.m. CST


    by TimMighty

    ..spilled my drink because of that "samurai style" ..funny.

  • March 26, 2008, 8:10 a.m. CST

    Get one from Harry

    by Sirmausalot

    Mori, I write reviews for a couple of sites and I have to buy my own main unit, but like you, usually get the review items for free. Anyhow, it is more valuable for you and the site to have you in the game. So either ask Harry to mail you one of his many players, cough up the $400 yourself, and/or ask Harry to subsidize the cost of the player. You can bitch about Sony tech support and the PS3 failure rate as much as you like, but get down to business and get a player and watch some movies. (And Gattaca will be ten times awesomer than you remember)

  • March 26, 2008, 8:10 a.m. CST

    Internet thug, Tim Mighty

    by half vader

    Thug, I keep sayin' I think he DID get the same one back (from what he said about the box)! <p> Tim, "@" means "at" not "and". As in say,

  • March 26, 2008, 8:43 a.m. CST

    Fuck 'em, Moriarty

    by gotilk

    If they can't figure it out by now, it's hopeless. ( I mean the talkbackers who can't seem to figure out that you paid your own money for the fucking thing and deserve better than a refurb just as any of us would )

  • March 26, 2008, 8:46 a.m. CST


    by Johnno

    Ninja Gaiden Sigma and a many other games on PS3 run at native 1080p. 360 has some too, but not as many as the PS3.

  • March 26, 2008, 12:02 p.m. CST

    cool SK!

    by half vader

    That's great dude that you're putting your money where your mouth is! Yeah HD is a godsend for smaller budget stuff, and the cameras are getting smaller and more streamlined all the time. I myself am on the art dept/concept/boards side of things (in other words frustrated wannabe director ha ha). Congrats - I'll definitely check it out. <p> Oh and I'm glad we've ironed out any misconceptions. Hopefully you read my reply in that 1st week of feb Harry DVD column - I did apologise and try to explain myself a bit better to you, and just like this thread show how I got the wrong impression from your initial post. Ah happy endings eh? <p> Cheers dude.

  • March 26, 2008, 12:06 p.m. CST

    Gotham knight, the Wii hasn’t kicked jack.

    by TheLastCleric

    It may have the sales but overall it is trailing dead last in terms of software. I own all three consoles and while the Wii has come a long way most of the games on the system are shovel-ware and cheap-ass ports. Mario Galaxy, Metroid and Smash Bros. are the only true AAA exclusives and if you look at the release list for the rest of the year, it’s pretty slim pickings. The success of the Wii is predicated upon the casual consumer and while that’s fine, the console isn’t exactly racking up the hits. I like the Wii and love the Virtual Console but all this talk of “kicking ass” doesn’t change the fact that it’s really nothing special in terms of software, save for a few awesome Nintendo exclusives.

  • March 26, 2008, 12:13 p.m. CST

    EskNerd/Half Vader/Jonno

    by TheAllSeeingEye

    EskNerd. With the exception of Drakes Fortune, every single one of PS3's exclusives have been lame and that's pretty much the general concencus amongst game journo's and fans. Ratchet and Clank, a game Sony were sorely pinning hopes on, scored nowhere near what they thought it would. Everything else you've mentioned is on 360 aswell. Now, i'm not saying PS3 can't do games, it's technically a very impressive machine but Sonys emphasis has always been about pushing the machine for BluRay rather than living up to the playstation brand. A tactic they sorely regret now. Yes, PS3 is catching up in sales terms but, and pay attention here, when you claim to be selling huge numbers of hardware units but you only have one or two tiles in the top 10 selling list then something is amiss. Sales of PS3 are pretty much down to people wanting a cheap blu-ray player; and they get a really good player for their money; great news for Sony, shit luck for Toshiba. But gamers, who want to be continually impressed by the software, aren't seeing the value you're somehow extracting from your machine. For what it's worth, my PS3 has been used exclusively for BluRay and won't see a game until MGS4 comes out. It doesn't matter how many machines Sony sell, they just won't get the dedicated support they saw on PS1/PS2 until software sales start reflecting what the hardware is doing. As it stands, 360 and Wii have more appealing exclusive titles on the market now and coming soon. Sony has One.<br><br>Half Vader (and Jonno), games are all rendered at different resolutions and then upscaled to a 1080p resolution; alot aren't even rendered at 720p. Ratchet and Clank is rendered at 704P lines, Halo 3 is 640P lines etc. Ninja Gaiden Sigma isn't actually a true 1080p render either, it's done at 720 and then software scaled to 1080p. Even GT5 uses a trick to upscale to 1080 but sacrifices AA filtering. It's a programmers nature to find tricks and work arounds to save resources rather than blowing them and I can pretty guarantee that you'll not see a game rendered in 1080 until the next generation of consoles.

  • March 26, 2008, 12:28 p.m. CST

    BringingSexyBack: You're right.

    by Playkins

    I'm a low-level employee at a game company, and even I get free games all the time. Our publisher sends us copies of everything they put out.<P> Giving Mori a hard time about free product is jealous stupidity.<P> Doesn't change the fact that I think he's being petty about his PS3 problem, tho.

  • March 26, 2008, 2:17 p.m. CST

    Standalone players

    by exie

    Mori--Hold off on getting a standalone Blue Ray player for awhile. All of the players have issues with firmware, Blue Ray Profile (2.0 is good, anything less is not). Coming soon there will be better players coming out with more functionality, but they haven't even been released or tested by the public yet and I think Blue Ray's biggest problem besides price is the fact they are releasing unfinished/un-tested products that the public is forced to go through growing pains with. It's going to be at least a year until we know if the new standalone players are any better than the current crop of flawed players on the market. There's a lot of buzz about the upcoming Panasonic Blue Ray player on the horizon, but wait for it to get released and get tested. It seems like almost every Blue Ray fan who bought a standalone is itching to dump their current model for the newer ones. That says a ton about the quality of the product that's been released to the public.

  • March 26, 2008, 2:30 p.m. CST

    I just tried to update my BRAND NEW PS3

    by Kizeesh

    and it worked fine. What can you do?<p> It's a nice system, but I feel I'm missing benefit having only a 480p tv. *cries*

  • March 26, 2008, 2:56 p.m. CST


    by Bouncy X

    Best Buy canada is having a big sale on tvs til the 27th. most are between 300 and more cheaper than their regular price, just saw a 40inch LCD from sony for 900$, i was shocked. now if ur not in canada then maybe the american chain is havign a similar sale.

  • March 26, 2008, 5:04 p.m. CST

    I played King Kong on my game machine

    by Napoleon Park

    and watched Donkey Kong on my TV.

  • March 26, 2008, 5:36 p.m. CST

    "I'm Baron Munchausen!"

    by kwisatzhaderach

    "That sounds nasty, is it contagious?" One of the greatest movies i've ever seen in my life. Absolute magic. Oliver Reed - "Come and see the ballroom...come and see the ballroom..."

  • March 26, 2008, 6:25 p.m. CST

    Re: Bouncy X

    by Kizeesh

    Thanks, sadly I'm UK based, but I saw a 42" 1080p with 160GB tv recorder for only £750, so they're getting cheaper by the day.

  • March 26, 2008, 11:13 p.m. CST


    by half vader

  • March 26, 2008, 11:19 p.m. CST

    Err, Sk take 2

    by half vader

    Goddamn return key. <p> I getcha, and nice to know we can agree to disagree on Juno. It's more than most here can do. As you asked, I'm in Oz. As for Ridley yeah we can all dream eh? I do work with a coupla guys who've worked on his films and I can tell you Scott's I Am Legend would have been 10 times better than what we got in the end (Arnie or no Arnie), and the vampires woulda looked great too. Ah well.

  • March 26, 2008, 11:41 p.m. CST

    This is a douche article...

    by Tourist

    ...Because, as someone already pointed out, its just an avenue for Moriarty to avenge himself on a giant corporation that wronged him. And I fucking ENVY him. REALLY envy him. The amount of times I've been fucked by Mobile phone companies, electronic companies, ISP's... I cannot imagine the immense satisfaction of being able to sully their name in a widely read public forum. I don't care that this is the sort of personal venting reserved for blogs, its good that some corporate dick is getting bitten on. One for the average man.

  • March 26, 2008, 11:58 p.m. CST


    by half vader

    Thanks for the info dude. I did know about the lower rez but I thought it was pretty much just 720 or 1080 so that was enlightening. Aren't those simple ones like the Super Stardust and Loco Roco and all that true 1080? It's not like they're that taxing. Gotta admit I haven't got close enough to the screen to look. And even native stuff can mix and match the rez of 'in-game' resolutions like texture & other maps...

  • March 27, 2008, 4:43 a.m. CST

    From a Guy Who Sells this Stuff for a Living

    by Darkguardian

    I work for Sound Advice, dunno if ya get those in your hometown Mori, but I've been selling and working in the business for awhile now. If you buy a standalone player (and you should) do NOT buy a Samsung. You may get lucky and get a good one, but I've seen way to many lemons. Sony has issues with firmware upgrading on their BDPS300 which is their lowest end model. The best bet on the low end is the Panasonic I've not had a single one come back on me, never seen one crap out and more importantly it has Final Profile (for the some of the HDDVD like functionality). In terms of midpriced players the BDPS500 from Sony is very solid but it to can also have some issues firmware upgrading. The best player by far thats never had any issues and blows the other players away in terms of sound decoding and picture scaling is the Pioneer Elite BDP95FD. At about $900 its pricey but its worth it. So there ya got three players at 3 price points. Just stay away from the low end Sony and the Samsungs.

  • March 28, 2008, 3:38 p.m. CST

    Firmware demystified part 2

    by darenstrange

    For those who are confused and spreading misinformation: It doesn't matter if you download firmware via wire or wirelessly. If it gets interrupted its not going to hurt a damn thing. It's the INSTALLATION getting interrupted that will F-up your system. I'm not sure how it works for the 360, but I can tell you on the PS3, it downloads the whole thing first, then asks if you want to install it. THIS is where if your power goes out, you'll be screwed. The download getting interrupted doesn't matter at all. Quit telling people it does. It's not true. You can cancel it at any time you want and it affects nothing. So, go ahead an use your wireless for downloading firmware on your PS3, folks. Ignorance is not bliss.

  • March 28, 2008, 6:59 p.m. CST


    by efxmaster

    Get a Panasonic BD50 when it comes out in a month or so. Until then if you need a good one the panasonic BD30 is the best bet. It can pass DTS HD Master audio and is one of the few out that can do that. And does an excellent job of dvd upscale and blu rays look amazing on it.

  • March 28, 2008, 7 p.m. CST

    Updating firmware

    by efxmaster

    I would say that if you are going to download firmware put it on a USB drive or a compactflash card if you can read those on your unit. And don't let the system get stopped!

  • March 28, 2008, 9:32 p.m. CST


    by half vader

    How on Earth can that existing Panny be final profile/2.0 if they only released the PS3 update a few days ago? P.I.P. was 1.1.

  • March 29, 2008, 1:03 a.m. CST

    Re: Half Vader

    by Darkguardian

    Its IS Final Standard Profile. "Blu-ray means incredible full-HD images, breathtaking sound and 5x the data capacity of DVDs. Now Blu-ray means something else too: an entirely new movie-viewing experience, made possible by Final Standard Profile, which adds features never seen before, like four Picture-in-Picture modes including Enhanced Commentary (from directors and actors), Backstage Pass, Peek Behind the Animation and Audio Mixing. " Thats from the desc of the BD30. Sony has always been behind their own format in terms of updates and everything else. Just because its their format doesn't mean another manufacturer that puts out a more recent player won't have better stuff built in. The BD30 came out after both the BDPS300 and the BDPS500. Not sure on the ES. I've always had a Panasonic BD so I can't speak to how Sony handles their updates and what not.

  • March 29, 2008, 1:10 a.m. CST

    Final Profile/ Profile 2

    by Darkguardian

    These are NOT the same thing, the reason why you were confused vader is cause they are two seperate designations for various platforms. 1.1 is the Final Standard which brought in PIP and such. Profile 2.0 or BDLIVE is the one that was just released.

  • March 29, 2008, 10:43 a.m. CST

    Same exact thing happened to me

    by phernoree

    I called Sony's customer service and they sent me a pre-paid shipping box so that I could return it. Less than 2 weeks later, a brand spanking new PS3. Extremely painless.

  • March 29, 2008, 1:56 p.m. CST

    Slander = spoken defamation

    by Zardoz

    Libel = written defamation. (just to clarify) And X360 still has the better games than the PS3. And GTA IV is only a month away! (and will have online multiplayer and exclusive downloadable content!) I got the RROD after nearly 8 months of trouble-free gaming, when I switched from 480 to HDTV, but got a free replacement from EB Games due to a free warranty promotion when I bought the system. Ultimately, I think it was due to a bad A/V cord. It's been working fine since then...(fingers crossed!)

  • March 29, 2008, 2:11 p.m. CST

    Half Vader

    by efxmaster

    The existing Panny is the first standalone that could bitstream the DTS HD MA and do profile 1.1 on the market. And it is a stable solid little machine.

  • March 29, 2008, 6:03 p.m. CST

    PLEASE buy a 360...

    by Razorback

    You don't deserve a PS3.

  • March 29, 2008, 8:36 p.m. CST

    This is what a Best Buy $80 2yr Product Replacement plan is for.

    by THX5334

    I bought both my PS3 and XBox 360 Elite and if either one fries I take it to Best Buy and they give me a new one off the shelf right there. Worth it for a $400-$600 investment, for all the hassle you went through. Also, I have the original PS3 model that they don't make anymore. Which is why I stick with HD-DVD so I don't wear out the lens or drive. Because of my 2yr replacement plan I have no idea what this Red Ring of Death on XBox 360's is that you speak of. Get the 2yr. replacement plan on every console you buy Drew...

  • March 29, 2008, 8:54 p.m. CST

    Same thing here

    by Jacobra

    I feel for you Mori, almost the ame thing happened to me. I picked up my forst PS3 thinking I was embarking on a journey into the new world of Blu-Ray only to watch one movie and have the PS3 die on me 12 hours later. Luckily I had the in store warranty from Best Buy so I returned it and got a new one that day but damn was I mad. Anyway like the guy posting above this said get the in store warranty from now on that way when this happens I can still look forward to your reviews on the Blu Rays that I may want to buy.

  • March 30, 2008, 5:23 a.m. CST


    by Axl Z

    Turned mine on last night for a bit of Singstar and it wouldn't read anything! tried the Spider-Man box I just brought and then tried 300 too an nothing.. great, how do we resolve this with Sony? I need a games console not a fancy brick!

  • March 30, 2008, 7:36 a.m. CST

    Wow.. Sorted!

    by Axl Z

    Cool, getting new one this week, hopefully it'll last 6 months!

  • March 30, 2008, 3:42 p.m. CST

    A 1% failure rate is VERY poor for electronics

    by Antz

    Any quality brand should be able to keep the failure rates much lower. If people are willing to accept crappy customer service and cheaply manufactured equipment, things will not get any better. Companies will push the cost / benefit as much as they can. The only way to do something about it is to not support companies and products that do not perform or have a reputation for good customer service.

  • March 30, 2008, 9:42 p.m. CST

    Axl Z

    by WatertownSurfer

    if you had a website maybe you could whine and Sony would send you another one in two shakes of a Persian kittens whiskers.

  • March 31, 2008, 1:35 p.m. CST


    by Axl Z

    Wish I did, ain't that cool!

  • April 4, 2008, 4:12 p.m. CST


    by drew mcweeny

    ... oh, that's rich. Only, that's not what I was asking for, and it's also not what happened. I paid for my machine. I am a customer. All I wanted was to be treated decently during the process caused by total system failure of TWO of their machines. <P>Yep. That sure is whiny, eh?

  • April 6, 2008, 12:39 p.m. CST

    AllSeeing Eye

    by Johnno

    I have gotten some of those titles wrong, but there are games that are natively rendered at 1080p. Not upscaled. See this site:

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